Recent customer comments

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Excellent



based on 3974 reviews
  • Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room comfort and quality 8.3
  • Service 8.4
  • Value for money 7.8
  • Food and dining 7.6
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Sheittie from Philippines
Family with young children
Twin Room with Park View
Stayed 2 nights in August 2016
Nice
Very nice hotel
Reviewed September 20, 2016

Annalyn from Philippines
Couple
Aqua Room
Stayed 1 night in September 2016
1 star
Bad experienced
Reviewed September 20, 2016

john from United States
Couple
Aqua Room
Stayed 1 night in June 2016
Bedroom inside aquarium
Relaxing area due to water/aquarium around you.Watching the school of different fish puts you to sleep.
Reviewed September 19, 2016

Maricel from Philippines
Business traveler
Aqua Room
Stayed 1 night in September 2016
Two thumbs up
Nice uf u want fishes in ur room. My kids enjoyed our stay
Reviewed September 18, 2016

Arianne from Philippines
Couple
Bay View
Stayed 1 night in September 2016
It was great
I love thats its accessible. Rooms are nice and clean.
Reviewed September 17, 2016

Frank from United States
Couple
Aqua Room
Stayed 2 nights in September 2016
Very nice food pricey
Food was pricey
Reviewed September 17, 2016

William from United States
Couple
Bay View
Stayed 3 nights in September 2016
Aquarium Hotel
This was our first visit to this hotel and I was quite excited about the location which is adjacent to Manila Ocean Park. All in all I must say I was pleasantly surprised with the very polite and attentive staff. Check in was expeditious and thorough. The room was spacious the bed was amongst the softest and most comfortable that I've ever experienced in The Philippines The shower area was modern, clean and comfortable until one morning while showering I noticed the water was not draining properly. I lifted up the drain plug to discover a large tangle of wet hair (not mine) which was a bit jarring but after housekeeping cleaned the room I noticed they had cleaned that up. It was really nice that one didn't have to travel to visit Manila Ocean Park in all respects a world class aquarium. The only cons I would have to list would be not having breakfast included in the hotel room price selections, the overall high price for the only close breakfast option which is a referral to a second floor restaurant for an additional fee of 400 PHP per pax. Also the lack of balconies or smoking rooms was a bit of a bummer. All in all I probably will return at some point as I'm often in Manila and I was taken aback (in a good way) by the breathtaking view of the Manila Bay.
Reviewed September 17, 2016

Livingston from Philippines
Couple
Aqua Room
Stayed 2 nights in September 2016
Value for money
Great hotel
Reviewed September 16, 2016

Donald from Philippines
Family with young children
Aqua Room
Stayed 3 nights in September 2016
Very Nice Hotel
We availed 60℅ early bird discount. Our room was very beautiful. My daughter was amazed by the life-sized aquarium. Location is perfect. I would definitely come back to this hotel.
Reviewed September 16, 2016

Joselyn from Philippines
Couple
Twin Room with Park View
Stayed 1 night in August 2016
good
good
Reviewed September 15, 2016


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