2015
Excellent 8.9
Based on 548 reviews

Recent customer comments

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Excellent



based on 548 reviews
  • Cleanliness 9.2
  • Facilities 8.5
  • Location 9.3
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for money 7.9
  • Food/Dining 8.7
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feng from China
Business traveler
Deluxe
Stayed one night in March 2015
good
good
Reviewed March 18, 2015
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Chun from Malaysia
Business traveler
Deluxe
Stayed one night in July 2014
Pretty nice hotel
Clean, good location and spacious room
It was my 2nd time to stay here, the hotel provides good services and location is very ideal.
Reviewed March 06, 2015
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Chun from Malaysia
Business traveler
Deluxe
Stayed one night in July 2014
Pretty nice hotel
Clean, spacious room and friendly staff
The hotel is just located near to Glorietta area, very convenient to go shopping around and also many nice restaurants around.
Reviewed March 06, 2015
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Thammasak from Thailand
Business traveler
Deluxe
Stayed 2 nights in February 2015
Terrific
location , room and service
The location is very good. The room is clean but the price is little bit too high. Staffs are kind and helpful
Reviewed February 16, 2015
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Sonia from United States
Couple
Deluxe
Stayed 2 nights in January 2015
Great
Location, location, location
Great
Reviewed February 05, 2015
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david from United Kingdom
Business traveler
Deluxe
Stayed one night in February 2015
The service is good.
Location service rooms
The hotel maintains its very high service level
Reviewed February 05, 2015
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Jessie from Philippines
Group
Executive Room
Stayed one night in January 2015
Fashion show
Best accommodations and location
Was very nice
Reviewed January 31, 2015
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Monica from Philippines
Family with young children
Deluxe
Stayed one night in January 2015
Disappointed
Location
It was disappointing because me and my family had stayed at a different 5 star hotel the previous day and Shangrila couldn't even compare. The food sucked, it was bland and flavorless especially the club house sandwich i ordered from the pool bar that took 30 mins to make. The bathroom walls had black stains so disgusting! The bath tub looked really old and had brown stains. And the worst part is that the toilet didnt come with a bidet. Even my gym has a bidet!!! So disappointing especially when you expect so much from a well known hotel. Oh well. Never again!
Reviewed January 27, 2015
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Plaridel from United States
Couple
Deluxe
Stayed one night in January 2015
exellent
comfort, cleanliess and service
No issues
Reviewed January 22, 2015
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Henry from United States
Solo traveler
Deluxe
Stayed 2 nights in January 2015
Awesom
Food ,Location,Food
Awesome staff , Playa room. I stay there Everytime in makati
Reviewed January 09, 2015
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