2015
Excellent 8.9
Based on 548 reviews

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Excellent



based on 548 reviews
  • Cleanliness 9.2
  • Facilities 8.5
  • Location 9.3
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for money 7.9
  • Food/Dining 8.7
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Khalid from Australia
Business traveler
Deluxe
Stayed 1 night in March 2016
Good but Pricey
Good hotel but pricey. Not very impressed with the delay in the check in.
Reviewed April 23, 2016
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Philip from Ireland
Solo traveler
Deluxe
Stayed 1 night in April 2016
ok
ok
Reviewed April 17, 2016
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Myrna from United States
Group
Executive Room
Stayed 3 nights in April 2016
Excellent service
The staff were very courteous, hospitable, helpful. The concierge service was beyond amazing. They obliged when I requested that one of the staff accompany me to Philippine Airline ticket office, The staff name is Lornie, she waited for me for at least 3 hrs until my transaction was completed. Thank you corciege, you're awesome.
Reviewed April 16, 2016
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Suchart from Thailand
Business traveler
Deluxe
Stayed 1 night in April 2016
Heart of city, Clean room , Comfort
5 Star Hotel
Reviewed April 07, 2016
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Suchart from Thailand
Business traveler
Deluxe
Stayed 1 night in April 2016
Heart of city, Clean room , Comfort
5 Star Hotel
Reviewed April 07, 2016
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Suchart from Thailand
Business traveler
Deluxe
Stayed 1 night in April 2016
Heart of city, Clean room , Comfort
5 Star Hotel
Reviewed April 07, 2016
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Suchart from Thailand
Business traveler
Deluxe
Stayed 1 night in April 2016
Heart of city, Clean room , Comfort
5 Star Hotel
Reviewed April 07, 2016
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Suchart from Thailand
Business traveler
Deluxe
Stayed 1 night in April 2016
Heart of city, Clean room , Comfort
5 Star Hotel
Reviewed April 07, 2016
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mary from United States
Family with young children
Deluxe
Stayed 1 night in April 2016
Never disappoints!
Staff is always friendly and attentive! Quality of food is still superb!
Reviewed April 05, 2016
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Foo from Malaysia
Business traveler
Deluxe
Stayed 1 night in January 2016
ideal for business trip
The hotel is located in the heart of Manila Metro and at the same time not far from Manila airport. Excellent customer service is the real proof of Shangri-La network hotels values. In Makati Shangri-La you will additionally experience the beauty of Filipino people who are happy, smiling and genuinely take care of you. Selection of breakfast buffet is enormous. Minimum 2 week stay would be required to taste everything. Rooms are quiet and well air-conditioned which for Filipino climate is extremely important.
Reviewed March 24, 2016
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