Recent customer comments

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based on 35 reviews
  • Cleanliness 6.3
  • Facilities 5.3
  • Location 7.3
  • Room Comfort/Standard 7.2
  • Service 6.0
  • Value for money 7.1
  • Food/Dining 5.2
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Yi from China
Families with older children
Triple Room
Stayed 3 nights in February 2013
Good location
Good location
Good location, friendly staff.Our room is okay, with all basic things you need for the stay. Clean bathroom.
Reviewed February 25, 2013
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Peter from Netherlands
Solo travelers
Double Room
Stayed one night in December 2012
Basic hotel, good value for money
Clean rooms, good location, relatively cheap
i stayed at duchess for a night on my way to el nido. the pension is located near the main road for shopping and dining. the rooms are basic but clean and comfortable. the pension is good value for money for budget travellers.
Reviewed January 02, 2013
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Minh from Vietnam
Triple Room
Stayed 2 nights in November 2012
Budget, Cozy & Very Friendly Hotel
located at town centre (convenience stores, internet, printing, etc.), very budgetary and friendly
We were so pleased with the hotel that we extent our stay to one more days(total 03 days). The staff is very friendly, and of course supportive. Benjie the receptionist even went an extra mile, voluntarily, to help us make phone calls several times early in the morning to check the tour package we had booked (even when we didn't book the tour at their hotel). The room is a bit old, but very well kept. We could see staff did their routine cleaning of lobby and rooms twice per day, and this is exactly what we need: cleanliness. The hotel is located right at the town centre with very short walking distance to Rizal Avenue with convenience stores, internet, printing stations, restaurants and some bars. Room rates are also very good, if you go for rooms with shared bathroom, you can save two third of the expense, and the public bathrooms/toilets is very clean.
Reviewed November 19, 2012
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Chris from Canada
Double Room
Stayed 5 nights in June 2012
Decent hotel for people that are under budget
Very cheap price to stay
The time we stayed at Duchess pension hotel was decent. Nothing special about it beside it was very cheap.The only con side of staying there, was their bathroom. You don't get any hot water and the toilet can barely flush down anything down the drain. If cleanliness is one of your priority, I recommend you not to stay here. However, if your a type of person who was under budget with your money, staying duchess pension is a good idea.
Reviewed October 09, 2012
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MARIE from Philippines
Families with young children
Triple Room
Stayed one night in June 2012
Great location in an affordable price
Near the airport
Easily accessible to the airport. A ride away to the city tours. They also serve breakfast, I had a dried fish with vegetables and fried rice plus hot coffee, delicious. They also have an outdoor table were you can eat while under the morning sun. The small room has its own bathroom and air conditioning and cable TV.
Reviewed July 30, 2012
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Agripina from Philippines
Stayed one night in July 2012
Simple and clean
Friendly staff
The hotel is clean and simple. Good value for your money. Location is also within the city, the market where we can buy fresh seafood is just a walking distance. The staff are very accommodating.
Reviewed July 28, 2012
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Charles from Philippines
Families with older children
Stayed 2 nights in June 2012
An old Simple Hotel if you're on the go
Very affordable
The hotel was easy to locate. You would need to take a tricycle to get to the nearest fast food chain as they don't serve lunch and dinner anymore. Not a lot of variety on breakfast but was good enough. Rooms are small but clean. Friendly staff. If you're a backpacker, and main purpose is to tour the island, this place is for you. Afterall, we just booked the hotel so we can have a place to sleep and leave our bags.
Reviewed July 07, 2012
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Rea from Philippines
Triple Room
Stayed one night in June 2012
Comfortable stay,great service,and friendly people
Accomodating and helpful.
They have great service at a cheap price. Clean room and comfortable to stay.
Reviewed July 07, 2012
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Charles from Philippines
Families with older children
Triple Room
Stayed 2 nights in June 2012
Very basic, dorm-type hotel
they can assist you with tours
Rooms were very basic. We probably can get better service elsewhere with the same rates. I had mosquito bites as there were some that got inside the room. You have to pay for the cable TV separately (P100/day) which I didnt mind because we went there not to stay inside and watch TV anyway. But it just left a bad impression on some of our family members that the hotel had to bill that separately. The inn is kind of old and needs some serious upgrading in order for them to keep up with competition.
Reviewed June 28, 2012
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Janet from Malaysia
Double Room
Stayed 8 nights in April 2012
Great budget motel at a central location
Near city centre, free flow of drinking water, WiFi in lobby area
I enjoyed my stay at Duchess. It was simple and sufficient for a budget trip. Appreciated the air-conditioning after a hot day and the room was clean, except for some dust that kept falling from the ceiling (which the staff fixed when we told them about it) and there was a broken shower head in the bathroom (so we had to scoop water from the pail). Felt they could have done more to maintain the place properly. Reasonably-priced breakfast, although nothing too fancy. I liked the fact that Room 12, where I stayed, could still connect to the WiFi at the lobby although connection was intermittent (paid only 50 pesos for the whole trip for WiFi access!). The safe at the front desk only cost pesos. The staff were friendly and helpful too!
Reviewed May 03, 2012
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