Excellent 8.8
Based on 465 reviews

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Excellent



based on 465 reviews
  • Cleanliness 9.4
  • Facilities 9.0
  • Location 8.6
  • Room comfort and quality 9.3
  • Service 9.4
  • Value for money 8.0
  • Food and dining 8.3
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Suhaidi from Singapore
Families with young children
Premier Sea View
Stayed 2 nights in September 2016
Wheelchair friendly hotel
My son just sprained his leg and could not move without a wheelchair. Not only the hotel is wheelchair friendly, the staff remembers that i need a toilet wheelchair and have it ready before we came. Thank you for accomodating to our requests.
Reviewed September 07, 2016

Wang from China
Families with older children
One Bedroom Palawan Villa
Stayed 2 nights in August 2016
Clean and Nice
Very nice and comfortable place. My son and husband very like this hotel. Will live in this hotel in the next trip in Sigapore.
Reviewed August 27, 2016

Norsela from Singapore
Families with young children
Premier Sea View
Stayed 2 nights in August 2016
Excellent
Excellent service from staff. The room is spacious. Breathtaking view of the sea from room.
Reviewed August 25, 2016

Lim from Singapore
Families with older children
Three-Bedroom Suite
Stayed 2 nights in August 2016
Weekend Retreat
Overall the hotel is above class and very private since I booked the 3 rooms suite.
Reviewed August 25, 2016

Wen-Juei from Taiwan
Families with older children
One Bedroom Garden Villa
Stayed 2 nights in August 2016
Amazing experience except the consistency of hot bath water supply
The location is not so close to the resort world. But the facualty are nice and the room is great! There are two paths to the beautiful beach from hotel. Drinks and coffee in the minibar is complimentary which is of most important due to the hot temperature in Santosa.
Reviewed August 20, 2016

Hwa from Singapore
Couples
One Bedroom Palawan Villa
Stayed 4 nights in August 2016
New villa
It is a nice place to stay
Reviewed August 11, 2016

Anthea from Singapore
Couples
One-Bedroom Villa with Private Pool
Stayed 1 night in August 2016
Luxurious and wonderful experience
The staff were very accommodating and friendly. They even allow small to medium dogs. The place was very clean and luxurious. Best customer service experience.
Reviewed August 09, 2016

chiam from Singapore
Couples
One Bedroom Palawan Villa
Stayed 1 night in August 2016
Great
Good n clean
Reviewed August 08, 2016

Tse from Hong Kong
Solo travelers
Premier Sea View
Stayed 2 nights in August 2016
relaxed and luxurious
with heritage atmosphere in a very special architectural building, welcoming and warming staffs, enjoy tea and delicious snacks comfortabily in libarary . A tiny thing is that please use hand washing liquid replace soap in bathroom
Reviewed August 06, 2016

Wai from Hong Kong
Families with older children
Premier Garden View
Stayed 1 night in July 2016
HEAVEN is HERE!
I am impressed with its world-class services.
Reviewed July 20, 2016


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