2015
Excellent 8.1
Based on 13041 reviews

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Excellent



based on 13041 reviews
  • Cleanliness 8.3
  • Facilities 8.3
  • Location 9.0
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 7.7
  • Food and dining 7.4
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Peter from United Kingdom
Couple
Premier Club
Stayed 3 nights in November 2015
For a premier club room left a lot to be desired
location
Very disappointed let down on dy of arrival did not get into room until 3pm despite requesting early check in. Spent hours on phone trying to sort minor things out in room took two days to fix tv. While all small issues collectively did not make for a enjoyable stay. Cooked breakfast was not very good, scrambled eggs soggy, other items not very appealing
Reviewed November 07, 2015

thomas from Australia
Business traveler
Deluxe Room
Stayed 2 nights in November 2015
Business visit
The hotel rooms are very comfortable and well equiped. I would rete the premier rooms as very good quality. Located across from famous chimes restaurants and bars
The rooms were comfortable and the staff in the bar very nice and print however the restaurant for breakfast was not very efficient. The issue was a lack of atmosphere compared to competitive hotels across the road. The best part is location and close to great restaurants such as those in the chimes bar and restaurant area.
Reviewed November 07, 2015

Lawrence from Malaysia
Couple
Deluxe Room
Stayed 2 nights in October 2015
Excellent
Excellent
Reviewed November 07, 2015

Teo from Singapore
Couple
Deluxe Room
Stayed 1 night in November 2015
Comfortable stay at the hotel
Location, Shopping, Comfort
Stay in hotel was very pleasant, with Chijmes restaurants located just opposite.
Reviewed November 06, 2015

Deepak from Indonesia
Family with teens
Deluxe Room
Stayed 2 nights in October 2015
finally it was ok
location,lobby size,cleanliness is good
The first room i got had clogged basin drain and tv did not work,towels were smelling bad,but after an upgrade all was nice.
Reviewed November 06, 2015

inigo from Philippines
Business traveler
Deluxe Room
Stayed 3 nights in November 2015
business hotel for the budget traveller
Location, , comfort and Price
very good
Reviewed November 06, 2015

Edianto from Indonesia
Couple
Deluxe Room
Stayed 2 nights in October 2015
Nice hotel with value for money.
the location is close to MRT station & some art & museum are located in this area including artshop for painting & music equipment in brasbasah.
It was nice to stay in this hotel and very convenient.
Reviewed November 06, 2015

Sze from Australia
Business traveler
Deluxe Room
Stayed 1 night in November 2015
l like this hotel but there is a lot to improve
location, comfortable, nice hotel but bad customer service
In general I like this hotel very much and I chose this hotel to stay every time I came to Singapore for business. However... 1. looooooong queue to check in and bad customer service (daytime and afternoon), only got 2 staffs work at the counter, they are just too busy, you will never feel "welcome" 2. POOR water pressure
Reviewed November 05, 2015

Jessie from Malaysia
Group
Deluxe Room
Stayed 1 night in October 2015
Superb Location
Comfort, Location and Cleanliness
Check in and check out was a breeze! Room was ready ahead of check in time, which we appreciated! Room was huge, clean and comfortable. Wifi was quite fast. There was not much to complain about. The location of the hotel was AMAZING! Raffles City was just across the hotel. Suntec City was just a mere 5 minutes walk. There was also complimentary parking for hotel guests.
Reviewed November 05, 2015

MELMARI from Philippines
Family with young children
Deluxe Room
Stayed 2 nights in October 2015
Great location
Great location, nice lobby, good staff
Great!
Reviewed November 05, 2015


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