Excellent 8.1
Based on 13025 reviews

Recent customer comments

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based on 13025 reviews
  • Cleanliness 8.3
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.7
  • Food/Dining 7.4
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maria from Philippines
Stayed 2 nights in October 2015
Service, location and comfort
Very good
Reviewed October 09, 2015

Junichi from Japan
Premier Club
Stayed one night in October 2015
Service was rerrible everywhere.
This was the worst hotel that we staied at this time. We will never come back to this particular hotel.
Reviewed October 09, 2015

SINGGIH from Indonesia
Deluxe Room
Stayed 3 nights in October 2015
Comfortable Hotel in good Location
Location,Comfort and Cleanliness
Comfortable Stay, love the location as is near to shoppings and MRT.Room is of a nice size. Good Fitness Centre though swimming pool is kinda small.
Reviewed October 08, 2015

Ming from Taiwan
Deluxe Room
Stayed one night in June 2015
Very good location and nice room
Room is clean, people are great , with spacious lobby
Room is clean and the bed is quite cozy, Service people are great ,the hotel is beautiful with spacious lobby
Reviewed October 08, 2015

Han from Singapore
Stayed one night in February 2015
Nice locatin
Location , service , environment
Staying in carlton was great. The staffs are very friendly. the location was great , very near to MRT station and shopping mall. Highly recommended.
Reviewed October 08, 2015

Mohamed from Singapore
Solo travelers
Premier Club
Stayed one night in October 2015
Best Experienced
Friendly, ambience and homely.
Great experienced as televised in tv media, I had a wonderful experienced from hotel.Team members from cafe, reception and room service gave me great impressions of their dedicated services with genuine smiles.Thumb ups to both cafe service team member who go beyond a mile to have food sent first before he left for his afternoon briefing and have the bill readily for me to sign. The room service team member was very promptly sent fruit platter to my room although he tried to send on the first time. With little things do by team members gestures, guest will make a comeback. Thank you, Carlton.
Reviewed October 08, 2015

Tom from United Kingdom
Stayed 4 nights in October 2015
Carlton Hotel
Excellent location close to shops, attractions and MRT; very attentive staff and good size room
A very enjoyable stay. This was the first time at the Carlton, but we would stay again.
Reviewed October 08, 2015

CLAUDIA from Brunei Darussalam
Business travelers
Premier Club
Stayed 2 nights in October 2015
Best hotel with comfort room
Best hotel for business trip
Always stay in this hotel. Location right in the center, easy for dining & meeting.
Reviewed October 08, 2015

Lin from Taiwan
Business travelers
Deluxe Room
Stayed 3 nights in May 2015
Like at home
Reviewed October 07, 2015

Suzette from Philippines
Deluxe Room
Stayed 4 nights in October 2015
Great stay
Clean rooms, nice location, friendly staff
Reviewed October 07, 2015


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