2015
Excellent 8.1
Based on 13033 reviews

Recent customer comments

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Excellent



based on 13033 reviews
  • Cleanliness 8.3
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.7
  • Food/Dining 7.4
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Choon from Malaysia
Families with young children
Deluxe Room
Stayed 2 nights in June 2016
Staff not friendly
They staff are helpful, front desk speak gentle but not polite, can't feel we are welcome. Housekeeping staff rude, egotistic, not friendly at all.
Reviewed June 24, 2016

Jason from Australia
Couples
Executive
Stayed 2 nights in June 2016
Amazing
Great spacious rooms and great service
Reviewed June 24, 2016

Lelani from Botswana
Families with young children
Deluxe Room
Stayed 1 night in June 2016
Family Holiday
Loved staying at the Carlton, staff were friendly and welcoming and hotel stay was excellent. We had a free room upgrade for my son to be able to view the unforgettable city lights which we highly appreciated. Just a bit let down with the fact that there was no provision made for my son to sleep on his own bed, but were happy with the overall service and experience.
Reviewed June 24, 2016

Kerry from Australia
Couples
Deluxe Room
Stayed 3 nights in June 2016
Ideal
Very pleased with this hotel ideal for us
Reviewed June 24, 2016

Pratik from United Kingdom
Couples
Premier Room
Stayed 1 night in June 2016
Great Hotel
Very friendly staff, free smartphone with data for use on the go, nice functional and well equipped rooms.
Reviewed June 24, 2016

Ji from South Korea
Families with older children
Deluxe Room
Stayed 2 nights in June 2016
very good
The best hotel
Reviewed June 23, 2016

desmon from Malaysia
Families with young children
Deluxe Room
Stayed 1 night in June 2016
clean and easy access
like the hotel, walking distance to mall, lots of eateries, upgraded to premier room too. will stay again
Reviewed June 22, 2016

Kim from Singapore
Families with young children
Deluxe Room
Stayed 1 night in June 2016
Good service
They tried to arrange connecting rooms for us. Their service is really good tho there were some issues that turned out we couldn't enjoy the connecting rooms
Reviewed June 22, 2016

Kit from Hong Kong
Solo travelers
Deluxe Room
Stayed 1 night in June 2016
Clean and convenient
The hotel location is very close to MRT , shopping malls and good restaurants. Hotel room is clean and comfortable. Hotel staff is also polite and helpful.
Reviewed June 22, 2016

PAUL from United States
Solo travelers
Deluxe Room
Stayed 2 nights in June 2016
Great location, good value
With clean, comfortable rooms, many amenities and a terrific location in the central business district and many historic sites from the British colonial period, the Carlton also offers a good value in a city of far more expensive hotels.
Reviewed June 21, 2016


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