2015
Excellent 8.1
Based on 13029 reviews

Recent customer comments

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Excellent



based on 13029 reviews
  • Cleanliness 8.3
  • Facilities 8.3
  • Location 9.0
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 7.7
  • Food and dining 7.4
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Lorraine from Australia
Couples
Deluxe Room
Stayed 2 nights in September 2016
Great location
Great location with good facilities. However we felt the restaurant side could be improved. The food in the foyer restaurants a la carte menu was a bit limited unless you wanted to pay $88SGD per head for the buffet. Not being a big eater, didn't want to pay that price for something I knew I wouldn't get value for. The hotel itself is beautiful, clean and well maintained.
Reviewed September 07, 2016

Cecilia from Singapore
Business travelers
Deluxe Room
Stayed 5 nights in March 2016
Good location for Business and leisure
This hotel is conveniently located near Raffles City Shopping Mall. Shopping and food delights are within reach. The malls are connected via underground link to Esplanade; Marina Square & Suntec City which all is major shopping malls with cinemas. Esplanade is the art hub which hosts concerts and plays. This hotel is 15mins walking distance to Boat Quay & Clarke Quay where nightlife is. Rooms are spacious but tired. Definitely need a refurbishment. Service is good. A great city located hotel. It is also near to SAM - Singapore Art Museum.
Reviewed September 07, 2016

MAN from China
Groups
Executive
Stayed 4 nights in December 2015
good location and nearby MRT
nice hotel room
Reviewed September 06, 2016

Mladen from Croatia
Business travelers
Deluxe Room
Stayed 3 nights in August 2016
Carlton
NIL
Reviewed September 06, 2016

Chua from Singapore
Couples
Deluxe Room
Stayed one night in September 2016
Nil
Nil
Reviewed September 05, 2016

Molita from Australia
Couples
Deluxe Room
Stayed 2 nights in September 2016
Awesome stay
Centrally located. Free wifi..we were staying in the new wing . Loved the contemporary decor
Reviewed September 05, 2016

Chi from Hong Kong
Families with young children
Deluxe Room
Stayed one night in July 2016
Nice Hotel with good location
nice room, good location, next to shopping mall and subway station
Reviewed September 04, 2016

Charmane from Singapore
Couples
Executive
Stayed one night in September 2016
Disappointing services
Wanted to book through direct website but emailed reservation team and no reply from them till I book through agoda. My special requests were never fulfill. But really spacious and pretty hotel. Will be back again.
Reviewed September 04, 2016

Wei from Malaysia
Families with young children
Deluxe Room
Stayed one night in August 2016
Great stay & awesome location
Good location & awsome service by Carlton Hotel's staff
Reviewed September 04, 2016

Irddy from Singapore
Couples
Premier Room
Stayed one night in August 2016
Affordable and excellent hotel in a good location
Excellent hotel and superb furnishings, located conveniently closed to City Hall MRT.
Reviewed September 03, 2016


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