Very good 7.8
Based on 4606 reviews

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Very good



based on 4606 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 7.7
  • Room comfort and quality 8.0
  • Service 7.9
  • Value for money 7.6
  • Food and dining 7.4
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Bruce from United Kingdom
Families with older children
Superior Double Room with Bay View
Stayed 7 nights in December 2015
Grand Copthorne
Price, location
Okay
Reviewed January 01, 2016

Abby from Malaysia
Families with older children
Deluxe Bay View
Stayed 2 nights in December 2015
Short but Lovely two nights
Professional Front Desk Staff, Excellent Door Man and Ever Pleasant and Hardworking Housekeeping staff
My son and I really enjoyed our stay here. Before coming to Singapore, I sent an email to have my online reservation reconfirmed and the email was replied promptly by Miss Seri Widarti. And , when we arrived , check in was smooth and request had been noted down and had been complied to accordingly. The room was superb and very clean. The morning shift Concierge was in his best element and the Morning shift Doorman was a gem. 2 nights stay worth it and check out was excellent by the Front Desk again.
Reviewed December 31, 2015

lay from Singapore
Couples
Stayed 2 nights in December 2015
-
The view, room service,
Reviewed December 31, 2015

Vivian from United Kingdom
Solo travelers
Stayed 2 nights in December 2015
we enjoyed our stay, staff helpful and welcoming
Pool, view, concierge
Reviewed December 30, 2015

Kenneth from Malaysia
Families with young children
Stayed 1 night in December 2015
There is a place for improvement
High floor given, various choices of breakfast, staff polite
1. Room are quite small with old fashion of furniture 2. Swimming pool are small and looks dirty
Reviewed December 30, 2015

Megosha from Singapore
Couples
Stayed 2 nights in December 2015
The room was big and nice
The food , their customer service and the room
My stay at grand Copthorne was very good
Reviewed December 30, 2015

Corrinne from Singapore
Solo travelers
Deluxe
Stayed 2 nights in October 2015
Convenient location
Location, smoking rooms, buffet
Great!
Reviewed December 29, 2015

GUO from China
Couples
Stayed 1 night in December 2015
GOOD
FOOD SERVICE CLEAN
GOOD
Reviewed December 29, 2015

Dhivya from Singapore
Groups
Stayed 1 night in December 2015
Great Rooms, Horrible Service
Room, Bathroom
I requested for an early check in at 2pm, things got delayed so we only arrived at 4pm. Check in is at 3pm, however when i reached there at 4pm, I was made to wait until 5.15pm before i could get a key to my room. To compensate for the waiting, they gave me coupons for a welcome drink, not even food. The room, was great spacious and clean. The service at the front desk was bad, there was a long queue and we overheard that some guests had to wait a whole day just to get a room. This hotel was way better when i stayed there previously. Will NOT return until the renovation is over
Reviewed December 29, 2015

Kong from Singapore
Couples
Suite
Stayed 1 night in December 2015
Xmas staycation
Location
Rooms were old
Reviewed December 29, 2015


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