Excellent 8.1
Based on 6835 reviews

Recent customer comments

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Excellent



based on 6835 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.4
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.5
  • Food and dining 7.3
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ronny from Indonesia
Couples
Deluxe With Extra Benefits
Stayed 2 nights in September 2013
clean and good design
strategic, nice staff, clean
grand park such as a good design hotel with good service like a lovely staff who always help you anytime, and they speak in other language fluently. strategic location, you just need to go outside and the big malls over your way. the interior is good, nice bathroom and good quality material in each room. thanks for the upgraded room!
Reviewed October 31, 2013

FU from Singapore
Couples
Deluxe With Extra Benefits
Stayed one night in October 2013
Good Location
Clean, comfortable and good service
It was a pleasant stay, upon check-in staff was friendly.
Reviewed October 31, 2013

Noryati from Brunei Darussalam
Solo travelers
Deluxe With Extra Benefits
Stayed 2 nights in October 2013
It's all about location
Centrally located within major shopping malls
It was a pleasant stay, upon check-in staff was friendly.
Reviewed October 30, 2013

Jwee from Singapore
Business travelers
Crystal Club Deluxe With Extra Benefits
Stayed 2 nights in August 2013
Comfort
convenient, clean and easy access
Great! Staff is friendly, room is clean and comfortable. Hotel is conveniently located along Orchard road.
Reviewed October 30, 2013

Jwee from Singapore
Business travelers
Deluxe With Extra Benefits
Stayed one night in September 2013
Nice and clean hotel
Centrally located, convenient and friendly staff
Stay in this hotel was good. Room is clean, service staff is friendly. Hotel is conveniently located along Orchard Road - the place for Shopping.
Reviewed October 30, 2013

Htun from Myanmar
Business travelers
Deluxe With Extra Benefits
Stayed one night in October 2013
Very nice Hotel in town center. easy access
food, bar, room
very good, staff are smile. nice swimming pool. good food and near shopping area.
Reviewed October 30, 2013

Mary from Singapore
Groups
Deluxe With Extra Benefits
Stayed one night in October 2013
Accessible
Location
It was very accessible. Staff at reception was friendly. However, the service and English language proficiency of the staff could be improved.
Reviewed October 30, 2013

Terin from Indonesia
Couples
Deluxe Hot Deal
Stayed 2 nights in August 2013
good quality hotel
location,room and staff
The hotel was giving us a really warm welcome with friendly staff and nice room. The breakfast was great with a wide variety of buffet breakfast. the shopping area was close to the hotel.
Reviewed October 29, 2013

Wei from Malaysia
Business travelers
Premier With Extra Benefits
Stayed one night in October 2013
Good Locations But services is not very friendly
location only
Location is ideal but the receptionist the moment they noted our booking is Agoda and it immediately do not really look friendly and we look like some second class customer. Will not return and stay will op for other hotel at Orchard Rd
Reviewed October 29, 2013

Dwi from Indonesia
Couples
Deluxe With Extra Benefits
Stayed one night in October 2013
Good Location, Good Hotel
Location, Room, and food
Will back to this hotel again. nice staff, good hotel and great location.
Reviewed October 29, 2013


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