Excellent 8.1
Based on 6851 reviews

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Excellent



based on 6851 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.5
  • Food/Dining 7.3
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Swee from Malaysia
Couples
Deluxe With Extra Benefits
Stayed 1 night in January 2015
Rooms a little small to be rated 5 star
location location location
Good service throughout
Reviewed January 19, 2015

Afwi from Brunei Darussalam
Families with young children
Premier With Extra Benefits
Stayed 3 nights in January 2015
Pleasant stay
Location
Pleasant stay. Travelled with a toddler. Room was fairly ok in terms of quietness except for the ladies night wednesday downstairs with loud music till 11.30. That was a nightmare as the music was way too loud
Reviewed January 19, 2015

Glen from Singapore
Families with young children
Deluxe With Extra Benefits
Stayed 1 night in January 2015
location, location and location
location, location and location
best location to stay in Singapore. right in the center of orchard road shopping belt.
Reviewed January 19, 2015

Goh from Malaysia
Business travelers
Deluxe With Extra Benefits
Stayed 1 night in January 2015
Over rated hotel
location
Hotel security is not good. Anyone can come straight to your room as lifts do not have any security features. I was upgraded to a premier room but was directly above the bar. Very noisy at night. Bath towels were worn out and there's no hand towels. It is more of a 4 star business hotel rather than a 5 star luxury hotel.
Reviewed January 17, 2015

gitary from Indonesia
Business travelers
Deluxe With Extra Benefits
Stayed 1 night in January 2015
Comfortable and Centrally Located
Clean, comfortable and centrally located
The room is clean, comfortable and not dark. It's in the middle of orchard, accross the MRT station. But the Wifi is slow
Reviewed January 16, 2015

LESLIE from Australia
Couples
Premier With Extra Benefits
Stayed 2 nights in January 2015
lees reveiw
Location, Security, Friendlyness
Reviewed January 14, 2015

amier from Indonesia
Families with young children
Deluxe With Extra Benefits
Stayed 2 nights in January 2015
Location make it become one of the best
1.location, 2.services, 3. Location.
Out stay at grand park orchard was great, since the hotel is in the middle f orchard area, it made it easier for us to do shopping, then drop the bag, and rush for another shopping trip. So if you plan to do much shopping, and you are not too young any more, grand park orchard can be one of the best alternative to think about.
Reviewed January 13, 2015

Mark from Australia
Solo travelers
Crystal Club Premier With Extra Benefits
Stayed 2 nights in January 2015
A pleasant stay but missed the target
The Staff, The Location, Crystal club check in-out
We had been recommended to Grand Park Orchard for the prime location close to the shopping meca! upon arrival we were directed to the Crystal Club (highly recommend this to anyone staying) for priority check in. This was brilliant given we had just come from Marina bay sands where the check in/out there is a circus given 2500+ rooms. The staff are exceptionally friendly and helpful and made the stay a pleasant one. Unfortunately, from check-in cracks (albeit small) started to appear! The hallway had a strange damp smell, cleaning carts were parked in the hallways day and night and the lift made a constant, audible and clunking noise every-time they moved. Our room was very small for a 5 star motel especially on a club floor but it was clean and ready before the allocated time which we appreciated. The toilet seat was broken as was the phone! The breakfast was basic and very limited as were the Club floor snacks each night. Again, these are only small items but for a 5 star hotel we just expected better. GPO is in need of an overhaul of amenities or a re-adjustment of their rating in my view.
Reviewed January 12, 2015

OMAR from Saudi Arabia
Families with older children
Deluxe With Extra Benefits
Stayed 2 nights in October 2014
It's has good location but need to be more clean
location, Internet
It was good but i expect more than good because it is 5 star hotel where 4 stars are more than beautiful.
Reviewed January 12, 2015

Nyla from Cambodia
Business travelers
Deluxe With Extra Benefits
Stayed 2 nights in January 2015
it was nice to stay there.
nice. clean. good service
Great
Reviewed January 11, 2015


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