Excellent 8.1
Based on 6829 reviews

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Excellent



based on 6829 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.5
  • Food/Dining 7.3
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Luis from Chile
Couples
Premier With Extra Benefits
Stayed 2 nights in October 2014
well located
location, cleanness, value for money
excelent and convinient
Reviewed November 04, 2014
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Thy from Austria
Solo travelers
Deluxe With Extra Benefits
Stayed one night in December 2013
standard
location
ok, staff are rude
Reviewed November 03, 2014
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Lorainne from Philippines
Families with young children
Deluxe With Extra Benefits
Stayed 3 nights in October 2014
Just ok
Location, location, location
Just fine. Carpets are not so clean. Room is in the small side.
Reviewed November 03, 2014
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Adre from Netherlands
Business travelers
Deluxe With Extra Benefits
Stayed 3 nights in October 2014
a good hotel in an excellent location
location, room and fast elevators
Good and comfortable, value for money.
Reviewed November 03, 2014
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yudi from Indonesia
Families with young children
Deluxe With Extra Benefits
Stayed one night in December 2013
great location
location,cleanliness, comfort
Reviewed November 03, 2014
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Jason from Australia
Couples
Deluxe With Extra Benefits
Stayed 4 nights in November 2013
Excellent Hotel
Food, bar, staff
Excellent hotel, we loved our stay here and will always stay here in Singapore
Reviewed November 03, 2014
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Zulkifli from Malaysia
Business travelers
Deluxe With Extra Benefits
Stayed 5 nights in October 2014
Hotel in the center of Orchard Road
Hotel condition, cleanliness and its location
Generally the staff was wonderful. The room was properly setup and comfortable. The location is very good. Every building or shopping complex in Orchard Road is reachable on foot. It is very close to Masjid Al-Falah, to those muslims who want to perform prayers/friday prayer. Upon arrival, I was given 'handy' which is actually a smart phone came with voice and data package. The device is complimentary and it was useful tool for me while I'm in Singapore. And I can call back Malaysia for free.
Reviewed November 03, 2014
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Joanna from United States
Families with young children
Stayed 3 nights in October 2014
Nice hotel but...
The complimentary use of cellphone, location, exterior design
Everything from check in to check out was smooth. No complaints about their front desk staff. However, the teaspoon used with the coffee mugs weren't washed at all. My daughter ate mac & cheese and used it and the next day after the housekeeping attended our room, i noticed that there are still markings of the cheese on the teaspoon. Second was, he didn't refill my condiments (creamer to be specific) and the shower gel. I know these stuff are no biggie but i just had to compare Grand Park Orchard to another nice hotel across the street which i staye at last January. I expected more actually. But the best part really was the cellphone i can bring and use while i'm in singapore. Awesome!
Reviewed November 01, 2014
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Tuyet from Vietnam
Couples
Crystal Club Deluxe With Extra Benefits
Stayed 2 nights in October 2014
Great
Location, new and clean
I did enjoy. I'll definitely stay here again next time
Reviewed November 01, 2014
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Karl from United States
Solo travelers
Deluxe With Extra Benefits
Stayed one night in April 2014
Nice
clean comfotabe helpful staff
Very Nice
Reviewed October 31, 2014
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