Verified traveler reviews

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Good



based on 2105 reviews
  • Cleanliness 6.9
  • Facilities 6.7
  • Location 7.6
  • Room comfort and quality 6.9
  • Service 6.7
  • Value for money 6.8
  • Food and dining 6.3
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Kendy from Indonesia
Family with young children
Deluxe
Stayed 2 nights in July 2016
Good hotel
Nice hotel with very good service
Reviewed July 15, 2016

Cynthia from Singapore
Couple
Mystery Room
Stayed one night in July 2016
Waited 2.5hrs to check in.
2nd visit. I had a worst experience to check in & also longest waiting time. O arrived ard 3pm to check in & only manage to go into the room after 5.30pm. The lobby is so stuffy & hot, as noisy like market & packed with buses of tourist. I was ask to sit there & been ignored until 2hrs later I finally walk to ask the check in staff to find out the room is still not ready as due to miscommunication, my room was given to other guest... Finally after 2.5hrs i got my room key, it is not usable so I need go down to change key again. After 3 up & down trips I was then manage to go into my room. What a unpleasant experience. Except the location & spacious room, will not recommend this hotel for anyone. This will definitely be the last visit.
Reviewed July 11, 2016

Xiliang from Singapore
Business traveler
Mystery Room
Stayed one night in July 2016
Very good
Very good
Reviewed July 10, 2016

Winato from Indonesia
Family with older children
Superior
Stayed 5 nights in July 2016
Good hotel for its price
Please add more menu on breakfast
Reviewed July 09, 2016

nancy from Indonesia
Family with young children
Family Room
Stayed 4 nights in July 2016
good location, value for money
good location, value for money, unfriendly staff, there is no water dispenser
Reviewed July 08, 2016

nancy from Indonesia
Family with young children
Family Room
Stayed 4 nights in July 2016
good location, value for money
good location, value for money, unfriendly staff, there is no water dispenser
Reviewed July 08, 2016

nancy from Indonesia
Family with young children
Family Room
Stayed 2 nights in June 2016
good location, value for money
good location, value for money but unfriendly staff
Reviewed July 08, 2016

nancy from Indonesia
Family with young children
Family Room
Stayed 2 nights in June 2016
Good location, value for money
good location, value for money, but unfriendly staff
Reviewed July 08, 2016

Asvins from Indonesia
Family with young children
Family Room
Stayed 2 nights in June 2016
Clean hotel but too expensive if compare to other hotel with better location.
The hotel is well maintained and clean. Staff was not ok. The price is a little high even though i had good deal for $150 / night. For the regular price is way too expensive for this such hotel.
Reviewed July 05, 2016

kazushige from Japan
Family with young children
Superior
Stayed 4 nights in April 2016
good location
good location
Reviewed July 04, 2016


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