Verified traveler reviews

Filter by traveler type
Very good



based on 4998 reviews
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 8.0
  • Room comfort and quality 8.2
  • Service 7.9
  • Value for money 7.8
  • Food and dining 7.3
Sort by

Tang from Singapore
Couple
Deluxe
Stayed 1 night in July 2014
staycation
location, value for money, hotel condition
pleasant
Reviewed August 15, 2014

Shwu from Singapore
Couple
Deluxe
Stayed 1 night in August 2014
Hasty Breakfast , Nice harbour view
Comfortable bed, Nice harbour view and great shower
We find that the breakfast was very hasty. We had to rush our breakfast the moment we arrived at 9.30am although we were told breakfast ends at 10.30am. We totally had no mood for our sunday breakfast at all. Other than that, we had a comfortable 1 night stay.
Reviewed August 15, 2014

Khian from Malaysia
Couple
Deluxe
Stayed 1 night in January 2014
nice
nice
Reviewed August 13, 2014

julianti from Singapore
Group
Suite
Stayed 1 night in August 2013
Not bad
Room size, location, cleanliness
Reviewed August 13, 2014

Chai from Malaysia
Couple
Deluxe
Stayed 1 night in August 2014
Clean & Comfort
clean, comfort, good locatiom
So far ok but have 2 problem point i have to say. 1) We wait till 5 pm just can check in. They say the room not ready. We are waiting at small room seves with coffee. Can see that also a lot of customer waiting there. 2) We booking the room included with breakfast. but we go the restaurant and our room no show in their list. their staff let us go in (actually if not in list must mention out and check with their customer services), we take the food and eating there, have one person in charge come and talk so loud to us say - our room not in their breakfast list, we have to pay $30++ for the breakfast, do you know that a lot of people look at us as we eat "free". i say i booking room at agoda and included the breakfast. The person in charge say we must show them the booking list otherwise we have to pay the money. This totally spoil my morning mood. My wife direct go back room and take the list to show them. They only reply us "thank you" but never appologize for what they do. When we go check out, we hear another customer also complain same problem to a customer service. Some problem for check in late and the "free" breakfast. So i think should improve it.
Reviewed August 13, 2014

Tan from Singapore
Couple
Deluxe
Stayed 2 nights in March 2014
Spacious room
Room is spacious and comfortable. Staff are attentive and friendly.
Pleasant! Nice place to stay in!
Reviewed August 13, 2014

Farida from Indonesia
Family with young children
Stayed 3 nights in December 2013
exceptional comfort
spacious rooms, good breakfast, clean hotel
very satisfied, although the area around the hotel is not a shopping area. The hotel staff is deft performance, cleanliness is very well preserved, as well as a delicious breakfast made us feel at home at this hotel.
Reviewed August 12, 2014

Jamie from United Kingdom
Business traveler
Deluxe
Stayed 1 night in August 2014
great value
bed, size of room , location
Reviewed August 12, 2014

Jimmy from Malaysia
Family with young children
Deluxe
Stayed 1 night in July 2014
Wonderful
Location, clean and comfortable room.
The breakfast was wonderful. I like the mini cheese that was served. Children simple love it.
Reviewed August 11, 2014

Nurul from Singapore
Couple
Deluxe
Stayed 1 night in December 2013
satifactory
nothing
Reviewed August 11, 2014


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: