2015
Excellent 8.2
Based on 14498 reviews

Verified traveler reviews

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Excellent



based on 14498 reviews
  • Cleanliness 8.4
  • Facilities 8.2
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 7.8
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Debbie from Philippines
Couple
Deluxe
Stayed 4 nights in July 2016
Good location
Our stay was good n will be back
Reviewed August 05, 2016

Ricky from Indonesia
Family with teens
Superior Deluxe
Stayed 4 nights in July 2016
Great staying experience
It was great to have mandarin orchard for my staying
Reviewed August 05, 2016

Friets from United States
Family with young children
Deluxe
Stayed 1 night in July 2016
Great location
Very good location and very friendly staff
Reviewed August 05, 2016

Rachele from Australia
Solo traveler
Deluxe
Stayed 5 nights in July 2016
Would not stay here again
I would not rate this hotel a 5 star, more 3. Location was great however the attitude with the staff at breakfast was appalling. No smiles, no hello or goodbye, walked in your way constantly. However the room cleaners were lovely and always said hello and smiled. The first room we were in smelt of sewage and had to be upgraded to another room which then the toilet would not flush.. This is unacceptable for a so called 5 star resort. Then finally we were moved to a junior suite (after 3 hours of being moved) Not great after a long flight from Australia. It was an old room with 70's decor, not what I expected for the money we spent and the hotel apparently being rated 5 star. I would not recommend anyone to stay at this hotel and I have stayed at many hotels from 3 star to 5 star around the world. Would definitely recommend to stay at another 5 star resort if you are after luxury as you will be very disappointed.
Reviewed August 05, 2016

Yoke from Malaysia
Solo traveler
Deluxe
Stayed 1 night in July 2016
Good
The rubbish bin in the toilet was not emptied when i checked in. The feedback card by the previous occupant was still there beside the phone. There was already an access card on the slot and tv was on. I believe the card was for the occupant before me.
Reviewed August 05, 2016

Ahmed from Maldives
Family with young children
Premier
Stayed 4 nights in July 2016
Excellent n perfect
Everything was just perfect and we enjoyed our stay
Reviewed August 04, 2016

RICHARD from United Kingdom
Family with young children
Deluxe
Stayed 2 nights in March 2016
Short Break - Shopping
Travelled with a 6 month old baby, staff was very helpful. Hotel was great and food fantastic. Perfect location for Shopping.
Reviewed August 04, 2016

Indra from Indonesia
Family with teens
Deluxe
Stayed 1 night in July 2016
Good Service
We enjoyed the short stay here, staffs were friendly, efficient and helpful.
Reviewed August 04, 2016

Joo from Malaysia
Solo traveler
Deluxe
Stayed 1 night in July 2016
5 star hotel
nice, clean hotel and good location
Reviewed August 04, 2016

Haslizawati from Malaysia
Family with young children
Deluxe
Stayed 2 nights in March 2016
Good Location, Worth money
This hotel is nearby to Shopping mall. Location wise is good.
Reviewed August 04, 2016


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