2015
Excellent 8.2
Based on 14477 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 14477 reviews
  • Cleanliness 8.4
  • Facilities 8.2
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 7.8
Sort by

Anyi from Singapore
Couples
Meritus Club
Stayed one night in October 2014
worst club room experience
We just got married and we decided to have a staycation together. We specially requested for high floor that is quiet but the sound of pple closing their room door loudly constantly wake us. The room we got was quite small, it was quite a bad direction info for us to get into another lift to reach the club floor. The staff were quite rude. The hotel was over crowded with tourist. I constantly see them packing at the lobby. The guys at the club lounge hardly serve you and the food is always cold. nothing much to compliment.
Reviewed October 21, 2014
Did you find this review helpful?

King from Malaysia
Business travelers
Stayed one night in October 2014
Short but excellent stay
location is strategic, food is excellent and value for money
it was wonderful. really convenient as it was near to my meeting venue. room is great
Reviewed October 21, 2014
Did you find this review helpful?

gandari from Indonesia
Couples
Deluxe
Stayed one night in October 2014
strategic location
the location, the atmosphere and the legendary chicken rice
Reviewed October 20, 2014
Did you find this review helpful?

marshall from Indonesia
Couples
Stayed one night in October 2014
great location
location, food, room
location is great near orchard road... the building bit old
Reviewed October 20, 2014
Did you find this review helpful?

Indah from Indonesia
Families with older children
Deluxe
Stayed 3 nights in October 2014
Good Location but Bad Service
Good Location
My stay was unpleasant as the bell boy and concierge staff were not friendly. The bell boy was rude eg ordered me who was in-house guest and talk loudly in very bad manner. The concierge staffs were not right too. They just simply ignored my requests which was calling for taxi booking. It was so simple as that but they ignored me. The room is only standard and nothing special.
Reviewed October 19, 2014
Did you find this review helpful?

James from Indonesia
Families with older children
Deluxe
Stayed 3 nights in October 2014
Hotel at the heart of the Orchard shopping belt
Location in the middle of orchard road, good service staff, comfortable room
Great service staff and accommodative of our request for change of room. Location of hotel is great with major malls within 5 mins walking distance. It is integrated with another mall below it. My opinion: better quality dining options are available outsider the hotel.
Reviewed October 19, 2014
Did you find this review helpful?

irvanto from Indonesia
Business travelers
Deluxe
Stayed 3 nights in March 2014
Business Hotel
Location, Transport, Shopping
Great location, lux hotel
Reviewed October 19, 2014
Did you find this review helpful?

ronald from Indonesia
Families with older children
Stayed one night in September 2014
Good place clean comofort
Convinionce to anywhere
Comfort good staff and good brakfast
Reviewed October 19, 2014
Did you find this review helpful?

Johanes from Indonesia
Families with young children
Deluxe
Stayed 5 nights in October 2014
Good location
Friendly staff, good location, comfort room
The location is near from mrt station, shopping centre. Room is very comfort, big room & silent
Reviewed October 19, 2014
Did you find this review helpful?

Margie from Philippines
Couples
Superior Deluxe
Stayed 2 nights in November 2013
holiday
location, spacious and cheap
excellent and will definitely go back
Reviewed October 19, 2014
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: