2015
Excellent 8.2
Based on 14466 reviews

Recent customer comments

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Excellent



based on 14466 reviews
  • Cleanliness 8.4
  • Facilities 8.2
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 7.8
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Stephen from Australia
Families with young children
Stayed 3 nights in April 2016
Location, location, location
Good standard hotel and you cannot beat the location. New breakfast at chatterbox an improvement.
Reviewed April 19, 2016

Maeve from Vietnam
Couples
Deluxe
Stayed 3 nights in April 2016
No complaints
I had booked the best rate no breakfast with agoda. Our plans changed so at check in I said we would be having breakfast. The receptionist checked her system and said for the same price as two breakfasts she could upgrade me to the club lounge which included breakfast, afternoon tea and evening drinks. We had a nice room, great view and lovely views from club lounge on 38 floor. Rooms are a bit old now, bathrooms could be updated, sound between rooms not great if your next door neighbour wants to listen to tv quite loud. Swimming pool in ugly block off reception with no views. Main breakfast very busy and ok, club lounge less variety but nice atmosphere, great views and quieter.
Reviewed April 18, 2016

Sam from Malaysia
Couples
Premier
Stayed one night in March 2016
Great hotel and centrally located
Smack right in the middle of Orchard road. Walking distance to MRT, and shopping malls.
Reviewed April 18, 2016

Jong from Malaysia
Families with young children
Stayed 2 nights in April 2016
Sure will come back.
=)
Reviewed April 18, 2016

susanto from Indonesia
Families with young children
Stayed 2 nights in April 2016
Good hotel to stay,
near to MRT. air cond was quite good. and cleaness also good.
Reviewed April 18, 2016

suchart from Thailand
Business travelers
Stayed 2 nights in April 2016
good
good breakfast good
Reviewed April 17, 2016

Charisa from Indonesia
Business travelers
Stayed one night in April 2016
Good for my short trip
The placd for a short visit
Reviewed April 15, 2016

Yean from Malaysia
Couples
Premier
Stayed 2 nights in April 2016
Equipment in room not good
The water tab for basin only have hot water come out, it was too hot to wash face and hands. Nobody repair it. And the in room lighting is too dark.
Reviewed April 14, 2016

Djohan from Indonesia
Business travelers
Premier
Stayed 2 nights in April 2016
Best location
Surely will come back
Reviewed April 14, 2016

Su from Singapore
Solo travelers
Stayed 15 nights in March 2016
Hotel is bubbly, the buffet spread at breakfast was excellent.
Good service staff and I would love to stay at the hotel again.
Reviewed April 13, 2016


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