Very good 7.8
Based on 4169 reviews

Recent customer comments

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Very good

based on 4169 reviews
  • Cleanliness 8.0
  • Facilities 7.8
  • Location 8.5
  • Room comfort and quality 7.8
  • Service 7.8
  • Value for money 7.4
  • Food and dining 7.2
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Guillaume from France
Business traveler
Stayed 4 nights in November 2013
clean, value for money rooms.
price, location, free internet
Reviewed November 29, 2013

Guillaume from France
Business traveler
Stayed 4 nights in November 2013
Value for money, has basic essentials, old rooms
Value for money, centrally located, free internet, large rooms.
Great stay. Hotel deal was unbeatable from Agoda, breakfast and internet included. Would recommend this hotel for a centrally located business hotel.
Reviewed November 29, 2013

peter from United Kingdom
Solo traveler
Stayed 2 nights in November 2013
Very satisfactory.
Location, shopping.
Air-conditioning too cold. Many TV channels out of order. Appearance of property is important to me as an ex-hotelier. Looking down at the pool area from the room, I see a utility building next to the pool (Orchard Road side)the roof of which needs re-painting, as well as many coconut umbrellas that need re-thatching. The bathroom basin faucet needs re-aligning. Also I suggest to Agoda that hotel management respond in some ways to guests filling in these Customer Service comments, to give a personal touch and to show that they appreciate constructive criticism, otherwise one feels ignored and filling in future comments seem pointless.
Reviewed November 29, 2013

Christopher from United States
Business traveler
Stayed 4 nights in November 2013
Nice hotel for the value
Central location and ease of access to business district, restuarants, shopping areas
Overall the stay was good. However, the breakfast is marginal and your better off choosing options outside the hotel rather than incur the extra cost of the room.
Reviewed November 28, 2013

woo from Malaysia
Family with older children
Stayed one night in November 2013
Great location
Good location, clean rooms, near shopping area
Reviewed November 27, 2013

Isaac from New Zealand
Business traveler
Stayed 8 nights in November 2013
Staff at the club, very friendly, very attentive, and very helpful,
Was great to come back to a very comfortable place to relax after a hectic day, pool was great, staff at the lounge were abs perfect and very helpful, wine was great
Reviewed November 27, 2013

HUSSAIN from Saudi Arabia
Family with young children
Stayed 2 nights in October 2013
Fun & Entertainment
the hotel is very nice with friendly staff the location of the hotel is nice and strongly recommend this hotel
Reviewed November 26, 2013

Andrew from United States
Business traveler
Stayed 2 nights in October 2013
Great Location, Attentive Staff
Location, Staff. Pool
Fine stay however short. The staff was great with any request, I was out most of the time but did have a few drinks at the bar. Knowledgeable bar tender, close to shopping and outside dining.
Reviewed November 26, 2013

ruslan from Malaysia
Business traveler
Stayed one night in November 2013
strategically located
centrally located, clean and comfortable hotel
i stayed in the hotel for one night. had a good sleep as the room was clean and cosy, bedding was clean and crisp that prepared me for the day ahead. the the only thing that was not up to the marque was the recalcitrant remote control for the tv. never could understand how it worked or was it working at all.
Reviewed November 25, 2013

Angelica from Philippines
Business traveler
Stayed 2 nights in November 2013
Centrally located near shopping, restaurants
Friendly staff especially Mr.Nelson and the Duty Manager Mr.Ian
It was a nice stay for it was centrally located at shopping areas, restaurants and night life. With the help of the Duty Manager Ian and its staff Nelson were being upgraded to executive lounge on our second night. Will be staying again to this hotel.
Reviewed November 24, 2013


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