Very good 8.0
Based on 3971 reviews

Recent customer comments

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Very good

based on 3971 reviews
  • Cleanliness 8.2
  • Facilities 7.5
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for money 7.9
  • Food/Dining 6.7
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Graeme from Australia
Deluxe Room
Stayed 7 nights in October 2015
Excellent location, friendly staff
Location, large clean rooms, friendly helpful staff
A good choice for us and we would stay again. Some improvement could be had in the following areas. The pool location is a bit ordinary...located alongside the dining room...its a bit like being the "goldfish in the bowl"...Could do with some dressing up poolside. The only dissapointment was the constant lack of hot water in our shower despite 3 complaints. It was at best only ever tepid and at times just cold!. Despite these couple of minor issues we would definately stay again and hope they improve the hot water system☺☺
Reviewed November 05, 2015

Rene from Japan
Business traveler
Deluxe Room
Stayed one night in October 2015
good, best, and better
location, cleanness, food
great location, highly recommended to others, will go back again.
Reviewed November 02, 2015

Wai from Hong Kong
Family with young children
Family Room
Stayed 3 nights in October 2015
Comfort & Convenient Place for Stay
Good Location
Reviewed November 02, 2015

Eleonore from Canada
Deluxe Room
Stayed 2 nights in October 2015
Orchid Surprise
Three things that I was impressed with the hotel is the warmth of the staff, professional attitude to guests and the strength of the wifi.
It was a good stay. The only disappointment was I left the room for cleaning at 8 am and was back at 4pm, only to find that housekeeping has just started cleaning.
Reviewed October 31, 2015

Kristsananan from Thailand
Solo traveler
Deluxe Room
Stayed one night in October 2015
Staff are not friendly
Room size, Many Restaurants & Bars near by the hotel, Close to the park
1.Lobby is too small and poor decoration. 2.Some of Front Desk staff not friendly. 3.The size of the room is good there are 1 queen bed and 1 single bed. The room is good for 3 persons for sharing the room.
Reviewed October 29, 2015

Seng from Brunei Darussalam
Deluxe Room
Stayed 2 nights in October 2015
Experience in this stay
location, classy look, politeness in staff
Overall, it was alright. but the aircon was not cold enough even it is at its lowest temperature. noise from neighbour can be heard clearing like, bathing, screaming, moaning.
Reviewed October 29, 2015

FAHAD from Oman
Solo traveler
Deluxe Room
Stayed one night in October 2015
great location
location clean room
it was great
Reviewed October 28, 2015

EMMANUEL from Philippines
Business traveler
Deluxe Room
Stayed 4 nights in February 2015
Refreshing stay
Food, location, convenience of location
Orchid Hotel is by far still one of the best value accommodations in Singapore for travelers with their families
Reviewed October 28, 2015

YU from Hong Kong
Business traveler
Stayed 4 nights in October 2015
Below expectation
Reviewed October 24, 2015

Helmut from Germany
Business traveler
Deluxe Room
Stayed 2 nights in October 2015
location close to business district, hawker center
outside restaurants, pubs, china town
Actually i stayed in thus hotel only for sleeping, room was a bit old, bathroom brand new and modern, no real lobby, staff ok
Reviewed October 18, 2015


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