Recent customer comments

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based on 2839 reviews
  • Cleanliness 9.1
  • Facilities 8.2
  • Location 9.0
  • Room comfort and quality 8.9
  • Service 8.8
  • Value for money 8.2
  • Food and dining 8.2
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chin from Singapore
Panoramic King
Stayed 2 nights in September 2014
location cleanliness services
Reviewed September 24, 2014

Desiree from Singapore
Family with young children
Stayed 1 night in December 2013
Very clean and grand hotel with good service
The staff service, cleanliness of the hotel and easy access to shopping malls
I would describe the staff at Pan Pacific as going the extra mile to give you a warm experience. They were very helpful and friendly. Hotel was very spacious and clean. The view I got was so-so though. But for the price I paid, this would be the kind of standard I expected.
Reviewed September 24, 2014

David from Singapore
Family with young children
Deluxe King Or Twin
Stayed 2 nights in June 2014
Great Hotel at Great Location
Shopping, Dinning and Sightseeing
This is a great hotel for family outing. beside the hotel there is is huge shopping centre with great food, nice shop and variety of entertainment such as cinema, bowling, billards etc. A stone throw away is the famous Esplanade which offer man great performance.
Reviewed September 24, 2014

Boon from Singapore
Family with young children
Stayed 1 night in August 2014
Friendly staffs, great location
Friendly staffs, easy access for food and shopping
Great hotel but disappointed for not getting a harbour facing room despite requesting during booking almost a year before hand.
Reviewed September 15, 2014

SAMUEL from Philippines
Panoramic King
Stayed 2 nights in September 2014
Good modern, clean hotel
Location, cleanliness, modern
Reviewed September 11, 2014

HANA from Indonesia
Family with young children
Deluxe King Or Twin
Stayed 1 night in July 2014
good location
cozy, warm, best
Reviewed September 11, 2014

richard from Philippines
Family with young children
Panoramic King
Stayed 3 nights in July 2014
fantastic buffet selection
breakfast buffet, room standard, fast checkin/check out
very happy to have chosen pan pacific among plenty of hotel options; the great reviews about the amazing buffet spread are exceptionally truthful! ms Diana of the restaurant very customer-oriented and very professional! we loved our room!all the hotel staff very helpful. will definitely recommend!
Reviewed September 11, 2014

Irving from United States
Business traveler
Pacific Club King
Stayed 1 night in August 2014
Location, custome service and food
Reviewed September 10, 2014

Warren from United Kingdom
Family with older children
Deluxe King Or Twin
Stayed 5 nights in September 2014
A good hotel but a bit pricey
Buffet food selection at dinner & breakfast
The hotel is good but overall it's a bit expensive but then again everything in Singapore is expensive these days.
Reviewed September 09, 2014

Andrew from United Kingdom
Stayed 4 nights in August 2014
Great location for theater and shopping
Loaction, room size and shopping which is 100% undercover all within easy reach no need to go down town Orchard road!!
Whenever on vacation to Singapore my wife and I always stay at the Pan Pacific Hotel. It's very easy hotel for accessing shopping, fine dinning, casino and shows. Most of the facilities are undercover so that means no need to walk outside in the hot weather. Its also easy to connect with the underground system to others places in the city. The shops in Suntec and Marina Bay shopping caters for all and thus they is really no need to shop at Orchard Rd. The hotel room is spacious and very clean with all the mod cons you would associate with a five star hotel. The service in the hotel is always excellent and staff are very friendly and always well mannered.
Reviewed September 07, 2014


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