Verified traveler reviews

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based on 2839 reviews
  • Cleanliness 9.1
  • Facilities 8.2
  • Location 9.0
  • Room comfort and quality 8.9
  • Service 8.8
  • Value for money 8.2
  • Food and dining 8.2
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Andrew from United Kingdom
Stayed 4 nights in August 2014
Great location for theater and shopping
Loaction, room size and shopping which is 100% undercover all within easy reach no need to go down town Orchard road!!
Whenever on vacation to Singapore my wife and I always stay at the Pan Pacific Hotel. It's very easy hotel for accessing shopping, fine dinning, casino and shows. Most of the facilities are undercover so that means no need to walk outside in the hot weather. Its also easy to connect with the underground system to others places in the city. The shops in Suntec and Marina Bay shopping caters for all and thus they is really no need to shop at Orchard Rd. The hotel room is spacious and very clean with all the mod cons you would associate with a five star hotel. The service in the hotel is always excellent and staff are very friendly and always well mannered.
Reviewed September 07, 2014

Chia from Singapore
Stayed one night in April 2014
Value for money hotel stay
Location, Customer Service and Food
We had a staycation at Pan pacific and it was a great place. The hotel room was clean and staffs were very helpful. The only thing is that the hotel is quite a far walk away from train station.
Reviewed September 06, 2014

Bryan from Singapore
Panoramic King
Stayed 2 nights in September 2014
Vacation at pps
The staff were friendly and the facilities were great. I liked the rain shower and the connection port. It makes connection a whole lot easier.
Reviewed September 06, 2014

Geraldine from Singapore
Families with young children
Stayed 2 nights in August 2014
nice and classy
nice design, complimentary nespresso, nice bathroom
Reviewed September 02, 2014

Jui from Singapore
Panoramic King
Stayed one night in July 2014
The Classic Hotel of Marina Bay Area
Comfort of room, location and bay view of the room
All that can be expected of a Pan Pacific stay was somewhat diminished compared to previous staycations. The standard which I have come to expect has been lowered.I hope that the service and promptness of the front desk staff can be improved to make guests feel more welcome.
Reviewed September 02, 2014

Cecille from Philippines
Stayed one night in July 2014
Pacific club room is worth the stay
Club facilities, location, staff performance
Gladly we chose a club room. All the facilities are worth the upgrade and extra money! Great location too. Most definitely recommended
Reviewed August 25, 2014

Atheena from Singapore
Stayed one night in June 2014
Every other hotel
Spacious room
Honestly though, nothing special. It's like every other big-name hotel with generic service. But rooms are big!
Reviewed August 25, 2014

Janice from Singapore
Panoramic King
Stayed one night in July 2014
Excellent Stay
Comfy Bed, Good View and also good location
It was a comfy stay to have a short staycation. I will come back again.
Reviewed August 22, 2014

Sam from Singapore
Stayed one night in September 2011
4 star hotel
location, sleek and clean
It is your conventional business hotel. We enjoyed the swimming pool and pristine cleanliness expected of a high end star hotel.
Reviewed August 19, 2014

pui from Malaysia
Business travelers
Deluxe King Or Twin
Stayed one night in June 2014
Clean, Good location
Clean, Good location
Reviewed August 17, 2014


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