2015
Very good 7.5
Based on 9142 reviews

Recent customer comments

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Very good



based on 9142 reviews
  • Cleanliness 7.5
  • Facilities 7.2
  • Location 8.7
  • Room comfort and quality 7.6
  • Service 7.4
  • Value for money 7.3
  • Food and dining 6.6
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loan from Vietnam
Group
Stayed 2 nights in September 2013
good hotel
location
had good time here
Reviewed August 03, 2014
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Joan from Australia
Group
Premier
Stayed 2 nights in July 2014
Wignall family stoppover
The price, The room upgrade. the breakfast.
We only had 2 nights. we enjoyed it very much and we would like to stay longer next time. The staff were very pleasant and helpful.
Reviewed August 03, 2014
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GIdeon from Indonesia
Couple
Deluxe
Stayed one night in March 2014
Great View from our room
Spacious Room, Clean, Great Staff
Reviewed August 02, 2014
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Yizhou from China
Family with young children
Deluxe
Stayed 2 nights in December 2013
quiet convenient place near clark quay
location, quiet
Stayed for 3 nights, the room is not very new but okay. Very quiet in the area of clarke quay, walking within 5 mins. Close to MRT, china town. Good value for money in Singapore.
Reviewed August 01, 2014
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Soo from Malaysia
Couple
Deluxe
Stayed 2 nights in July 2014
Value for Money
The room is clean, the location is near to shopping area and friendly staff.
I am very satisfied with the stay as it is really value for money.
Reviewed August 01, 2014
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Kwoh from Singapore
Couple
Deluxe
Stayed 2 nights in January 2014
Very Good Location
Good location. Easy access and good shooping for IT product
Reviewed August 01, 2014
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Ari from Indonesia
Family with young children
Deluxe
Stayed 2 nights in June 2014
Good Hotel for Holidays with Family
Clean, big bed-room and nice swimming pool
very good and pleasure wishing to visit again
Reviewed July 31, 2014
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Trudie from United Kingdom
Solo traveler
Deluxe
Stayed 2 nights in July 2014
Old,tired and not very friendly
Location
We checked in around 10.30pm no help with our bags from the taxi just told to go to the lobby. The reception staff were very frosty and two of them were openly in a disagreement with each other, not very professional. When you leave you credit card details you are told its a three week turnaround to get the $50 per night deposit back into your account, never experience this before, so we paid cash. There was a problem with our room so we got put in a club room. On entering it was old and musty with a badly dripping air con., the room was also not overly clean, we asked for a room change and were told we had already been upgraded, However they showed us a room on another floor but that was worse so we stayed put as it was so late. This hotel is very old and tired and for what you pay you could do so much better elsewhere. The staff also look fed up and don't seem to care and we would not stay again . I have stayed in older style hotels with great staff and many hotels in Singapore where there has always been a great welcome sadly not at this hotel.
Reviewed July 31, 2014
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Suhadi from Indonesia
Business traveler
Deluxe
Stayed one night in July 2014
nice location near MRT..
near shopping center and MRT
Clean room. Good staffs
Reviewed July 30, 2014
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Angelie from Philippines
Couple
Deluxe
Stayed one night in July 2014
Beware of this hotel
Peninsula Excelsior Hotel
Dishonest staffs! Will never go back to this hotel.
Reviewed July 30, 2014
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