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2015
Very good 7.5
Based on 9158 reviews

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Very good



based on 9158 reviews
  • Cleanliness 7.5
  • Facilities 7.2
  • Location 8.7
  • Room comfort and quality 7.6
  • Service 7.4
  • Value for money 7.3
  • Food and dining 6.6
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Annie from Australia
Group
Deluxe
Stayed 3 nights in September 2016
Great Location, Disappointing facilities
The location is fantastic, it really cannot be beat there. For the price and location, you REALLY can choose an alternative with more modern facilities and larger rooms. My room was not only aged, it was also tacky and dim. There were only one set of ceiling lights and that was directly in front of the window. The bathroom was clean but the sink and bathtub had a faulty plug that we had to get fixed. The staff were quick, friendly and helpful about the issues though. Overall, I feel that it was not really a good value for money, as the hotel across the road had a much nicer, modern, classy decor for the same price.
Reviewed September 27, 2016
Dave from United States
Couple
Deluxe
Stayed 1 night in September 2016
Okay
It was an okay hotel
Reviewed September 26, 2016
Andri from Philippines
Couple
Deluxe
Stayed 1 night in September 2016
Pleasant Stay at Peninsula Excelsior
The location is at the heart of the hustle and bustle of Singapore. Just a few minutes away from City Hall station. We got a good view of Clarke Quay from our room, which is an added bonus. I think, what surprised us was the weird setup of the hotel. Hotel Peninsula Excelsior is actually composed of two towers, Peninsula and Excelsior. The lobby is located at an upper floor. Not really a negative nor a positive on my book, but it might help you in booking your Uber or giving directions. You might want to tell them which tower they'll be picking you up in.
Reviewed September 26, 2016
NG from Malaysia
Couple
Deluxe
Stayed 1 night in September 2016
Long Q while check in, room security card issue
Took me 20 minutes for check in, front desk staff not enough. No compliment parking. Toilet a bit old and the most of all, don't know who used their card and entered my room by mistake while night time!!
Reviewed September 25, 2016
amier from Indonesia
Couple
Deluxe
Stayed 3 nights in July 2016
Location near the MRT
Hotel is located near the City Hall Mrt. Surrounding have not much to do, couple of local restaurants available.
Reviewed September 24, 2016
Ssu from Singapore
Business traveler
Deluxe Double or Twin Room
Stayed 4 nights in September 2016
They didnt clean the bathroom and remove used bottles of shampoo
Cleanliness was not thorough
Reviewed September 23, 2016
Anna from Philippines
Couple
Deluxe
Stayed 2 nights in September 2016
Accessible
no problem
Reviewed September 22, 2016
Andrew from Australia
Business traveler
Deluxe
Stayed 5 nights in May 2013
Average stay
Whilst close to most amenities - disappointing option with very average breakfast options. Clean rooms with good desks when travelling for business
Reviewed September 22, 2016
Airina from Indonesia
Couple
Deluxe
Stayed 4 nights in July 2016
Reception service was so slow
Everythings okay there.. But 1 thing that i want to share is the reception service was so slow.. It took more that half an hour to got my room.
Reviewed September 21, 2016
Loh from Malaysia
Business traveler
Deluxe
Stayed 1 night in January 2016
Good location for businessman
Good location for businessman
Reviewed September 21, 2016
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