Very good 7.8
Based on 7400 reviews

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Very good



based on 7400 reviews
  • Cleanliness 8.0
  • Facilities 7.8
  • Location 8.5
  • Room comfort and quality 8.0
  • Service 7.9
  • Value for money 7.2
  • Food and dining 7.1
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Nizarazu from Singapore
Couple
Deluxe
Stayed one night in March 2016
Calm
The view is nice at the habour
Reviewed March 07, 2016

Louise from Singapore
Family with teens
Deluxe Pool View
Stayed one night in March 2016
Hotel that will appeal to adults and teenager
Funky, fast and clean
It was great. Was there during off-peak hours and appreaciate the given early check-in and late check-out.
Reviewed March 07, 2016

jasmine from Singapore
Family with young children
Deluxe
Stayed one night in March 2016
weekend staycation
If the room comes with additional chairs and the window panel area is clean that will be a perfect. Overall is a good stay and staffs are friendly.
Reviewed March 07, 2016

Adrian from Singapore
Couple
Deluxe Pool View
Stayed one night in March 2016
good
very good
Reviewed March 06, 2016

Saleh from United Arab Emirates
Family with young children
Deluxe Pool View
Stayed 6 nights in February 2016
Hotel location was everything
Location
It was uncomfortable
Reviewed March 06, 2016

Khang from Singapore
Family with young children
Deluxe Pool View
Stayed one night in March 2016
Gorgeous pool
Great hotel for families and a short getaway
Reviewed March 05, 2016

Yew from Singapore
Couple
Deluxe
Stayed 2 nights in October 2015
nice
great price nice rooms good location
Reviewed March 05, 2016

Ivan from Singapore
Couple
Deluxe
Stayed one night in March 2016
NIce
clean, beautiful
Reviewed March 04, 2016

Haryanto from Indonesia
Couple
Deluxe Hot Deal
Stayed 2 nights in February 2016
Staff not good.
Nice pool room ok and nice view
Not bad. But only two days if can one week love it to explore the hotel and facilities
Reviewed March 04, 2016

Gen from Singapore
Family with young children
Deluxe
Stayed one night in February 2016
There's always room for improvement
Beach landscaped pool is great for kids, spaciousness of rooms, pool bar
Check in was a slow start, due to Reservations team messing up & did not reflect my prepaid booking for Hard Rock hotel. Front desk staff Ms. Geraldine is an asset to the hotel, as she was professional and efficient in resolving the matter. She saw that I had a small child and directed me to seats in the crowded lobby. Her follow up included taking the check in documents to me, making it more personalized while ensuring I didn't stand there for the 15-20mins getting more irate. People-skills in the service industry today is underrated, so I must commend your frontline staff for her initiative. Overall, we enjoyed the pool and room facilities though I cannot understand why Hard Rock places huge water glasses without handles in the rooms, which are impractical even for adult hands and are breakable, thus unsafe.
Reviewed March 03, 2016


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