Very good 7.8
Based on 7402 reviews

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Very good



based on 7402 reviews
  • Cleanliness 8.0
  • Facilities 7.8
  • Location 8.5
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for money 7.2
  • Food/Dining 7.1
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Muhammad from Singapore
Families with young children
Deluxe Pool View
Stayed 1 night in February 2016
great pool
pool, service and location
located in rws area was great.. near all the adventures...
Reviewed February 20, 2016

Chuen from Singapore
Couples
Deluxe Pool View
Stayed 1 night in February 2016
Over expect
Staff attitude, swimming pool.
Expected more for the room. No bath tub. Tv was laggy.
Reviewed February 16, 2016

Gillian from Singapore
Couples
Deluxe
Stayed 2 nights in February 2016
Clean and friendly
The hotel was difficult to access. We were unable to find adequate signs to the hotel lobby and had to climb a long flight of stairs to get there. How are the elderly going to cope with the stairs? There was also no free wifi, and wifi charges were expensive, which was disappointing. However, staff were very friendly and the room was clean, spacious and comfortable. Overall, we enjoyed our stay. Not sure if we will be back though.
Reviewed February 16, 2016

Roselyn from Singapore
Families with young children
Deluxe Pool View
Stayed 1 night in November 2015
Clean room, excellent service, nice pool for kids
Service, nice room and nice pool
Reviewed February 15, 2016

Soffian from Singapore
Families with young children
Deluxe Pool View
Stayed 2 nights in February 2016
Great family hotel but....
Pool, view and location.
It was a pleasant experience. Friendly staff. Food is nice. However lack of facilities like sauna, entertainment, bathtub and dont even provide bathrobe or slippers. There is complimentary ice dispenser. The jacuzzi and kids pool are not warm as expected. The toilet has no water spray. 3g network for singtel is terrible in the room. For cny period the rate is quite overpriced for 650+ per night. Overall it is a good hotel for families to relax by the man made beach pool.
Reviewed February 11, 2016

Beth from Hong Kong
Families with young children
Deluxe
Stayed 3 nights in February 2016
Not satisfied
No wifi! The +++++ was annoying
Reviewed February 11, 2016

Surattman from Malaysia
Families with young children
Deluxe Double or Twin Room with Pool View
Stayed 1 night in February 2016
the best stay i ever had.
comfort..nice..n friendly
Reviewed February 11, 2016

Suriadi from Indonesia
Families with young children
Deluxe Hot Deal
Stayed 2 nights in February 2016
Check in too long time
Only pool is good
I very disappointed in check in process,taking to much time. It's only me in a row,but nobody in counter. After waiting 30minutes than they process me. Checkin time 15.00 while check out time 11.00
Reviewed February 10, 2016

Eduardo from Philippines
Couples
Deluxe Pool View
Stayed 1 night in February 2016
Great location, but lacks facilities
Great pools (beach pool, lap pool, lagoon pool); excellent location in sentosa; warm staff
First off, my favorite part of the hotel is their pool. There's something for everyone: a beach pool for beach junkies, a lap pool for those who want to get reps in, and a lagoon pool for just lounging around. The location was great as it is mere steps away from Universal studios (pass by the Hard Rock Cafe staircase). Staff was very helpful too, from Geraldine at the front desk to Mani at the concierge. Very warm and showed utmost care for us. Facilities were worn down though. The TV barely worked, the iHome sound system was broken, and the bathroom was pretty underequipped. For a five star hotel, it was quite bare.
Reviewed February 08, 2016

Maggie from Taiwan
Families with older children
Deluxe
Stayed 1 night in July 2015
It's a very nice hotel.
The location is good and convenient.
Reviewed February 04, 2016


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