Excellent 8.5
Based on 2652 reviews

Recent customer comments

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Excellent



based on 2652 reviews
  • Cleanliness 8.7
  • Facilities 8.9
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 7.7
  • Food/Dining 8.3
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Esther from Singapore
Families with young children
Deluxe Sea View
Stayed 2 nights in April 2015
Family with young children
Child friendliness
Impressive
Reviewed May 04, 2015

Lin from China
Families with young children
Superior Hill View
Stayed 2 nights in March 2015
nice stay
location, food and kids friendly
great experience. very kids friendly, nice beach and swimming pool.
Reviewed May 04, 2015

choi from Hong Kong
Families with young children
Superior Hill View
Stayed 2 nights in April 2015
It is a good staying and memorable trip
Swimming pool , kids facilities , staff service
It is a good relax staying at this hotel, huge swimming pool with good facilities , my kid enjoy the pool fun . Also they hv big kids facilities u will not be bored to stay at this hotel
Reviewed April 29, 2015

Adeline from Singapore
Couples
Stayed 1 night in April 2015
excellent service n room views
view, service, food
Excellent service at check in counters from Aisyah, perfect sea view room and amenities. And not forgetting the sumptuous food frm the breakfast buffet. Pool was big for all the kids and adults with a separated adult-only area. Plenty of jacuzzi space too. Was there for a birthday celebration n a bday cake was delivered. Pleasant experience and time well spent at the hotel.
Reviewed April 27, 2015

Raj from Australia
Couples
Stayed 4 nights in April 2015
Great 5-Star Hotel
Great staff
Reviewed April 27, 2015

Baldev from Singapore
Couples
Superior Hill View Twin
Stayed 1 night in April 2015
Staycation was good
Room , view , & the staff
Very comfortable
Reviewed April 27, 2015

Ak from Brunei Darussalam
Couples
Superior Hill View
Stayed 2 nights in April 2015
Amazing
Quiet Luxury Beach
Brilliant
Reviewed April 27, 2015

Roxanne from Australia
Families with young children
Stayed 7 nights in April 2015
Great for families
Child friendly, lovely staff, location
Reviewed April 25, 2015

megawati from Indonesia
Families with older children
Superior Hill View Twin
Stayed 1 night in April 2015
The best at shangrila hotel
The service and the facilities
It was an amazing experience for me personall. The view is also amazing and the most important thing for me is the service at this hotel is really really nice and i'll recommend to all people to choose this hotel to spend your time with your lovely family
Reviewed April 23, 2015

Maria from Philippines
Groups
Superior Hill View Twin
Stayed 1 night in April 2015
staycation
location, food
brought my parents for staycation. it was their first time. and they were really happy with the place.
Reviewed April 22, 2015


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