Verified traveler reviews

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Very good



based on 10612 reviews
  • Cleanliness 7.8
  • Facilities 7.3
  • Location 8.2
  • Room comfort and quality 7.5
  • Service 7.5
  • Value for money 7.3
  • Food and dining 6.9
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rowela from United States
Family with older children
Premier Quadruple
Stayed 3 nights in December 2015
need xtra servixe like information about tours & p
pillows and blankets smells really clean. That's my 1 pet.peeve but need to remove the extra toilet because it smells like pee in the restroom. people dont know what it is. restroom smells like pee.
It was okay. Tub had dirt stained. Needs to really be scrubbed. Restroom.really smells like pee.all the time. .need to remove that bidet. Maybe others are using it as urinal that's why it smells.like pee in the restroom. I like a very clean smelling restroom. I like the pillows and blankets. It smelled really washed and clean. Need more extra service .provided to guest like information on tours etc.. also needs a small store in the hotel.for convenience..staff agents at front desk sre not too welcoming and not too friendly
Reviewed December 28, 2015

Gina from Singapore
Family with young children
Premier Quadruple
Stayed one night in December 2015
Nice hotel
Comfortable
Great!
Reviewed December 28, 2015

Low from Singapore
Family with young children
Superior
Stayed 4 nights in December 2015
Centralised
Comfortable , friendly staffs
Enjoyable
Reviewed December 28, 2015

Bibrina from Indonesia
Family with young children
Premier Quadruple
Stayed 3 nights in December 2015
Will surely come back again
Comfort, cleanliness, services
A very pleasant stay I must say. The staff were very helpful, the room was very comfortable and clean. When we were there, there was a Penang food festival and the food was just perfect. The location is great, a short walk from Orchard Road. Will surely come back again.
Reviewed December 27, 2015

NURFAZLIN from Malaysia
Family with older children
Premier Quadruple
Stayed 2 nights in December 2015
Great hotel!
Spacious room, good location n customer service
It was wonderful. Me n family loved the family room. Great amenities n short distance to nearby malls
Reviewed December 26, 2015

Low from Singapore
Family with young children
Superior
Stayed one night in December 2015
Clean, Comfortable
Friendly staff, centralised located
Comfortable and enjoyable
Reviewed December 26, 2015

YOAN from Indonesia
Family with young children
Superior
Stayed 2 nights in December 2015
bad service and wifi
online
Reviewed December 26, 2015

Yuyun from Indonesia
Solo traveler
Superior
Stayed one night in November 2015
best location to stay
location, cleanlines, value for money
nice hotel and value for money
Reviewed December 26, 2015

Yuyun from Indonesia
Solo traveler
Superior
Stayed one night in December 2015
Location
Location, cleanliness, value for money
hotel location near from Mount Elizabeth hospital which is very useful for my boss who was hospitalized in this hospital
Reviewed December 26, 2015

Yuyun from Indonesia
Solo traveler
Superior
Stayed 3 nights in December 2015
Good Hotel Location
Location, cleanliness, value for money
good location very near from shopping center
Reviewed December 26, 2015


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