Excellent 8.4
Based on 863 reviews

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Excellent



based on 863 reviews
  • Cleanliness 8.8
  • Facilities 8.9
  • Location 8.6
  • Room comfort and quality 8.7
  • Service 8.7
  • Value for money 7.9
  • Food and dining 7.8
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Jaehee from South Korea
Business travelers
Deluxe Double or Twin
Stayed one night in June 2016
Good
Good
Reviewed June 26, 2016
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Cheung from Hong Kong
Business travelers
Club Floor Deluxe Room
Stayed 4 nights in June 2016
Good location, great staffs.
Good location, great staffs.
Reviewed June 22, 2016
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Justin from Singapore
Couples
Deluxe Double or Twin
Stayed 2 nights in August 2015
good shopping
huge shopping centre, theme park enjoyable.
Reviewed June 16, 2016
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indratono from Indonesia
Business travelers
Deluxe Double or Twin
Stayed 4 nights in May 2016
Same with Cheung H H, agree
The staffs are so helpfullness
Reviewed May 15, 2016
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Eko from Indonesia
Groups
Deluxe Double or Twin
Stayed 4 nights in May 2016
Nice and safety
Rather expensive
Reviewed May 15, 2016
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Woong from South Korea
Couples
Special Offer - Deluxe Double or Twin Room with Free Breakfast for 2
Stayed one night in May 2016
Good
Good
Reviewed May 10, 2016
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Boim from South Korea
Couples
Special Offer - Deluxe Double or Twin Room with Free Breakfast for 2
Stayed one night in April 2016
Good Hotel but disappointed a bit
I was looking for a hotel where I can enjoy a weekend with my husband. And there was Lotte Hotel World with special promotion. It seemed like they offer free Lotte world tickets. Because when I checked the detail of facilities & room, there were 2 photos of lotte world ticket. And I think it can be a cheating as well. However the tickets were not free but they offered 50% off of the tickets, which almost anybody can get it without staying hotel. (The same description was appeared on Agoda and booking.com at that time. Therefore we assumed it could be real that they would offer free tickets. ) Except that, we were generally happy about staffs, facilities and breakfast. But it cannot take back our disappointment that nobody apologized properly. :(
Reviewed May 02, 2016
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SungHo from United States
Business travelers
Deluxe Double or Twin
Stayed 3 nights in April 2016
Great Location, Hotel
Location is great, Subways will take you anywhere around Seoul. Shops, both standard and high class, and plenty of eateries. Even food store is conveniently located. ^^
Reviewed April 23, 2016
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Goh from Singapore
Business travelers
Deluxe Double or Twin
Stayed 3 nights in April 2016
Lotte hotel
Good hotel with excellent service.
Reviewed April 20, 2016
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BYOUNGSUN from South Korea
Business travelers
Deluxe Double or Twin
Stayed 2 nights in April 2016
Valuable
Great hot place with baby recept business person. Still have a lot of Chinese tourist. Even they doesn't stay in there. Lotte world.. Anyway room condition is very fine. Specially staff is great kindness. Thanks
Reviewed April 16, 2016
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