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based on 258 reviews
  • Cleanliness 6.2
  • Facilities 6.8
  • Location 7.6
  • Room Comfort/Standard 6.8
  • Service 6.5
  • Value for money 6.4
  • Food/Dining 6.7
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Robert from Australia
Solo travelers
Standard Room - Breakfast included
Stayed 2 nights in April 2014
Not worth the cost of the room
Easy access to the new highway, so quick to the airport
The hotel claims to be a historic luxury hotel, which it may have been 100 years ago, but now it is old and in need of much renovation. There was no hot water and the quality of food was quite poor. I would expect to pay half the cost for the quality provided. Consider staying somewhere else.
Reviewed April 12, 2014

Peter from United Kingdom
Business travelers
Standard Room - Breakfast included
Stayed 3 nights in March 2014
Great and comfortable stay
Room, food and location
Overall stay is pleasant, hotel is clean and food at restaurant is good and delicious. Will come back again for future business trip in Colombo.
Reviewed April 01, 2014

ray from United Kingdom
Couples
Standard Room - Breakfast included
Stayed 1 night in February 2014
a good hotel with character centrally located
friendly and helpful staff ,clean rooms,great veiws of harbour
we will visit again so much nicer than the bigger new hotels that seem soulless compared
Reviewed February 11, 2014

Panguluri from India
Solo travelers
Standard Room - Breakfast included
Stayed 5 nights in January 2014
Good Hotel - Value for Money
Clean, Elegant and accessible
Reviewed February 03, 2014

Satish from United Kingdom
Solo travelers
Standard Room - Breakfast included
Stayed 3 nights in December 2013
Wouldn't stay again
Nothing
No running hot water, problems with the lift. Window in bedroom wouldn't shut properly. Staff very unhelpful with dealing with issues.
Reviewed January 08, 2014

matthew from Australia
Solo travelers
Standard Room - Breakfast included
Stayed 2 nights in December 2013
kooky old colonial experience
not answered
if you are interested in the colonial, this is a great place to stay. Huge, labarinthine, opposite the old port so you can imagine your great aunt wandering across as you sit in the 4th floor restaurant. Its had some really bad makeovers during past decades, especially it seems, in the decade that taste forgot (the 70s) and the fort area is weird; is it a military zone, a tourist precinct or a commerical zone? So if you want interest factor, stay here, if you want glitz, marble foyers and swimming pools, stay south of galle face green
Reviewed December 16, 2013

Ganesan from Singapore
Business travelers
Standard Room - Breakfast included
Stayed 3 nights in September 2013
Not happy at all. Not worth the money.
Staff are friendly
Very bad. The hotel is old and dirty rooms. Toilets are dirty. I requested for slippers as the floor is dirty but the staff was not willing to give until i requested to talk to the GM. The request for room change is ignored. Basically i will not recommend or go back to this hotel. Price is also not value for money. Expensive for a dirty room.
Reviewed September 30, 2013

Susanne from Germany
Couples
Standard Room - Breakfast included
Stayed 2 nights in August 2013
Close to train station
Close to train station, old charm, nice view of harbor
We chose the hotel for the first two nights in Sri Lanka because it is close to the train station and the Petta area. It has a charming interior, piped in classical music and the restaurant has a great view of the harbor. The rooms are clean and simple (standard room)and the breakfast buffet is very good. We are not luxury travelers and this hotel worked well for us. Walk to Pettha and train station is about 10 minutes. Also the World trade center is in a 10 min walking distance. A tuk tuk to the train station should be 200 rupees. Otherwise the area is a little deserted. Something we had trouble with in Sri Lanka in general is that one does not get maps, neither in hotels for the city or for sights. So the best thing is to print out maps form the internet before arriving.
Reviewed August 22, 2013

Joseph from India
Business travelers
Standard Room - Breakfast included
Stayed 2 nights in April 2013
old but well maintained hotel
nice location near port, great srilankan breakfast and centrally located
hotel was great but they could not accept credit card for payment for their taxi services, we had to take taxi from outside, great breakfast and nice view of port from restaurant.
Reviewed June 08, 2013

David from Australia
Solo travelers
Standard Room - Breakfast included
Stayed 2 nights in May 2013
Choose to see fading colonial character
Breakfast and proximity to markets and bus/train station
I chose the Grand Oriental to get a taste of the old colonial style but perhaps that has faded just a tad too much. Not really up to scratch for the cost of the room. It was fun to stay here and the breakfast is good, the location is also convenient for exploring the markets or catching a bus/train. It's not a bad option but the rooms are basic with old fittings and I'm sure there are better value options in town.
Reviewed May 16, 2013


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