Recent customer comments

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Very good

based on 6220 reviews
  • Cleanliness 7.7
  • Facilities 7.1
  • Location 9.4
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 7.5
  • Food and dining 7.0
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Kwa from South Korea
Family with young children
Family Connecting Room
Stayed 3 nights in September 2013
Staff has a bad attitude
location, location, location
Large room with good location. Staff was terrible
Reviewed September 16, 2013

Tiwari from India
Business traveler
Metro Room
Stayed 1 night in September 2013
good and nice
location, rate and service
everything was quite good and the rate was very resonable
Reviewed September 16, 2013

HO from Hong Kong
Business traveler
Superior Twin
Stayed 3 nights in September 2013
It is a nice, clean and centrally located hotel
location, cleanness, professional staff
Reviewed September 16, 2013

Corena from Malaysia
Family with older children
Stayed 3 nights in September 2013
Good and convenient location
good location, easy access to public transport, friendly staff
MRT, train and high speed rail stations' interlink is at the basement of this hotel and it is very convenient to access to the public transportation. Shopping mall is around the hotel as well. The hotel room is comfortable, just that the floor map seems not clean enough and having some 'bugs'.
Reviewed September 13, 2013

Pang from Malaysia
Business traveler
Superior Double
Stayed 1 night in August 2013
Great location
Great service, closed to shooping centre & Staff friendly
Reviewed September 13, 2013

Randal from United States
Superior Double
Stayed 5 nights in September 2013
We loved this hotel. Great location.
Location.. Yukatas and slippers in the room. Buffet.
Our stay was wonderful. The perfect hotel from which to travel all over Taipei. Right across the street from the Main Train station and bus station. Connects via lower level shopping mall - so convenient! We had requested a lower floor room, but, they had assigned us a high floor and I don't like heights. So, they gave us a complimentary upgrade to a Family Suite on a lower floor - a great roomy space. Loved the large bathroom and big windows. The staff are very friendly and most speak English. Fastest room service we've had. We'd definitely go back and stay there again.
Reviewed September 12, 2013

YEE from Malaysia
Family with older children
Triple with 2 double bed
Stayed 1 night in September 2013
abit expensive. overall good
good service,location ideal
Reviewed September 12, 2013

Suet from Singapore
Solo traveler
Triple with 2 double bed
Stayed 2 nights in September 2013
Wonderful experience
Centrally located, clean and easy access to airport.
Quite a good experience overall, despite the inflexibilty of their staffs to decline our check-in at 2.55pm and insisted that we can only check-in after 3pm.
Reviewed September 11, 2013

chalee from Thailand
Triple with 2 double bed
Stayed 3 nights in September 2013
near mean station / check in check out quickly / staff good relation
Reviewed September 10, 2013

YJ from China
Superior Double
Stayed 1 night in August 2013
nice staff,good location
staff , location, food
Reviewed September 09, 2013


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