Recent customer comments

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Very good



based on 3229 reviews
  • Cleanliness 8.1
  • Facilities 7.3
  • Location 8.1
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 6.9
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John from Australia
Solo traveler
NeoDeluxe Double Room
Stayed 2 nights in March 2014
comfortable, relaxing and pleasant
location, room, bed
As usual it was good and comfortable, although i noticed that the bathrooms are getting tired and not as spotless as they were.
Reviewed May 27, 2014

John from Australia
Solo traveler
NeoSuperior Double Room
Stayed 2 nights in March 2014
like being home
bed, room, location
Very comfortable - Been here many times and i will be back
Reviewed May 27, 2014

Emily from United Kingdom
Business traveler
NeoSuperior Double Room
Stayed 3 nights in May 2014
Disappointing
well equipped gym, location, staff were OK
Disappointing. Not very clean, we found an empty beer bottle left over from the guests before in the room, there were water bugs (small cockroaches in the room), the room was absolutely tiny with no open-able windows and the aircon unit was so loud it was hard to sleep with it on, but hard to sleep without it. The dining room is in the basement in a dungeon like space with no natural light. The location is great but I would not recommend the hotel unless you are staying in Bangkok for a few nights after some seriously budget travel, in which case it might seem comparatively OK. Staff were quite nice, but there was always uncleared up mess in the downstairs reception area (dirty plates, cups or glasses).
Reviewed May 19, 2014

Pei from Singapore
Couple
NeoExecutive Room
Stayed 4 nights in May 2014
Convenient and value for money
Accessible, reasonably priced,comfortable
Decent hotel with great accessibility to the BTS and city area. The room and toilet was clean, with enough space. It is worth its price as you may not be able to find a comfortable hotel equipped with bathtub, has breakfast provided and is accessible to BTS in sukhumvit area at the rates given. Worth the stay!
Reviewed May 15, 2014

tanarat from Thailand
Solo traveler
NeoSuperior Double Room
Stayed one night in May 2014
New good located hotel
Good value, good location, clean
Although the rooms are quite small but the hotel provides most amenities in the room and hotel.
Reviewed May 14, 2014

Gary from Singapore
Business traveler
NeoSuperior Double Room
Stayed 2 nights in May 2014
Basic
Location, functionality, simple
twin beds not available in normal rooms...
Reviewed May 14, 2014

Natdadai from Thailand
Couple
NeoSuperior Double Room
Stayed one night in May 2014
just location..
location location location
Only one great thing about this hotel is central location, close to BTS, shopping mall, business district, lots of nice restaurant around to pick, but the rest is really simple..small room, so so decoration with a few negative side which is cigarette smell since get out from lift and some bit dirty part in the shower. so if you looking for convenience hotel for sleep, this might be the one for you.
Reviewed May 08, 2014

DANIEL from United Kingdom
Solo traveler
NeoSuperior Double Room
Stayed one night in April 2014
Value hotel and value for money
Location, Pool, Gym
The hotel was clean, modern and centrally located. However, TV signal very poor and maintenance unable to fix the problem. Room also rather small but OK. Nice pool and gym.
Reviewed May 06, 2014

Hung from Taiwan
Business traveler
NeoSuperior Double Room
Stayed one night in April 2014
Good location, nice employees
The hotel is close to downtown, has nice facilities, friendly staffs, cozy room
Reviewed May 06, 2014

Brent from United States
Solo traveler
NeoSuperior Double Room
Stayed 4 nights in April 2014
Just ok
Good breakfast, good location, has gym
Hotel was ok, a bit dirty and not well maintained. Smelly room, mold in bathroom, water damage on ceiling, and some gym equiptment out of order. Slow in-room wifi. Great breakfast, highly reccomended.
Reviewed April 25, 2014


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