Recent customer comments

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Very good

based on 2878 reviews
  • Cleanliness 7.4
  • Facilities 6.4
  • Location 7.9
  • Room comfort and quality 7.1
  • Service 7.0
  • Value for money 7.5
  • Food and dining 6.6
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Siu from Hong Kong
Business travelers
Superior Room
Stayed one night in September 2015
convenient business hotel
good price, friendly staffs, well located
Reviewed February 18, 2016
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Yew from Malaysia
Families with young children
Deluxe Room
Stayed 6 nights in February 2016
nice location
location, hotel condition & big room
Reviewed February 15, 2016
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Kang from Malaysia
Families with older children
Superior Room
Stayed one night in February 2016
Good hotel
Location is very convinience,room clean and the food is very good
Feel comfortable and happy to shopping and eat。。。
Reviewed February 11, 2016
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Andrew from Australia
Deluxe Room
Stayed 4 nights in January 2016
OK for the money, but definitely not 4 star...
The location suited us, the buffet breakfast was quite adequate and the price.
The first night after checking in late after our flight we were awakened by substantial water dripping through the ceiling at 5 am. Called the front desk and they sent housekeeping person who then called some maintenance person who wasn't slightly surprised and with a air blower did something to the water sitting in the ceiling and left. Thoroughly awake and annoyed I went to make a cup of tea for my wife, but no tea bags. Went to the front desk to ask for teabags (thinking the room staff had forgotten to leave some) and was told we had coffee, but NO tea facility, contrary to stated inclusions. Naturally, no apology, nor a teabag, was offered for the disturbance caused by the water leak. We had booked in for another period the following week because were locked in, but this time asked for a different room. They obliged. Having said all that the bathrooms are quite tired, but the rooms are adequate. Not totally unpleasant, but definitely not 4 star!!!
Reviewed February 07, 2016
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HAN from Singapore
Solo travelers
Superior Room
Stayed 3 nights in January 2016
Decent Location, Good Amenities Nearby
Convenient location of many chinese seafood restaurants, nearby shopping malls are 1-2 stops by MRT.
Reviewed January 26, 2016
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Richard from Canada
Superior Room
Stayed 4 nights in January 2016
Great breakfast
Breakfast buffet is awsome. Nice pool area. Staff is great
Hotel rooms are average. But still pretty good value.
Reviewed January 22, 2016
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Mui from Malaysia
Superior Room
Stayed one night in January 2016
No choice only will stay in this hotel
Nothing is best but below average.
Free internet is very slow and always break down. Hotel room power point is very limited, there is only one near to TV and another one inside bath room.
Reviewed January 18, 2016
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Pichaphop from Thailand
Deluxe Room
Stayed one night in December 2015
Reviewed January 05, 2016
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Teng from Malaysia
Solo travelers
Superior Room
Stayed 4 nights in December 2015
simple, spacious , good location
spacious room, nearby to subway station (Huay Khwang) , ample amenities nearby (Huay Khwang market, new The Street & Big C)
Room is simple but spacious & comfortable. Would be good ifcthey provide kettle to boil some water. Breakfast is simple ; enough to fill up to start the day. Nearby has The Street buikding with good choices - a good food court with many choice, Starbucks, Burger King , Swensens. On the opposite end is the Huay Khwang market with all the local food & shopping but mainly ladies wear.
Reviewed January 03, 2016
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CHAI from Malaysia
Superior Room
Stayed 5 nights in November 2015
It can be better
Near to MRT, room is spacious, nice view from the rooftop
The hotel is so so only, they seems to cut cost on many things, the hotel corridor so dark due to minimum light supply, they should on the lights at staircase in the middle part, so that guess can use the staircase also when the lifts are packed, the 2 lifts very small and packed with people during peak time (morning). No greeting and no smile from the reception. The breakfast food have less choices (no omelette or eggs), some more there are cockroaches on the table, this spoil my eating mood. And, I want to emphasize is, the pillow and bed are too hard, especially the pillow, sleep until my neck pain, told them to change pillow, but they didn't. No iron provided in the room, the amenities finish used also never replace it.
Reviewed December 22, 2015
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