Excellent 8.5
Based on 2865 reviews

Recent customer comments

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Excellent



based on 2865 reviews
  • Cleanliness 9.0
  • Facilities 8.9
  • Location 7.7
  • Room comfort and quality 9.0
  • Service 9.0
  • Value for money 8.3
  • Food and dining 8.3
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Lo from United States
Couples
Stayed 3 nights in March 2015
Not a very convenience location
Nice sky roof bar, nice breakfast
Hotel a bit old and the location is not very convenience. I need to walk 10-15 mins to BTS or MRT station. Shuttle only available once every hour from 9-17:00 Good thing was there's not many group tour ppls to staying this hotel.
Reviewed March 28, 2015

Ahmad from Australia
Solo travelers
Horizon
Stayed 3 nights in March 2015
Exceptional
Food, service, value for money
It was outstanding. Enjoyed everything about my stay. Would come back.
Reviewed March 28, 2015

Barbara from Macau
Solo travelers
Stayed 3 nights in March 2015
Great Thank You for all the Banyan Tree Staffs
Comfortable Hotel Room, Friendly & Cheerful Staffs, Club Lounge
Excellent
Reviewed March 25, 2015

Connaught from United States
Couples
Stayed 2 nights in December 2014
Weekend in Bangkok
Amazing service, staff and beautiful rooms!
wonderful stay, excellent service! Food and spa a bit expensive but in general a great value for the money
Reviewed March 25, 2015

Rohan from United Kingdom
Business travelers
Stayed 1 night in February 2015
A refined hotel
Decor, Rooms and Staff
Excellent. Only wish they had more favourable prices for regular business travellers. The only down side is the location. The main road to this hotel gets jammed during rush hour and nothing moves. It can take an hour to 1km. It was so bad we decided to get out of our taxi at Chong Nongsi and drag our luggage over the bridge and all the way to the hotel in the 30c heat (approx. 1km). The staff were nice and welcoming, we forgot all that pain after 2 mins of arriving. Will stay here again and highly recommend this to business travellers. Room service is prompt and professional. Shoe shine service could be better.
Reviewed March 21, 2015

Liew from Brunei Darussalam
Solo travelers
Horizon
Stayed 2 nights in March 2015
Great location, Great value and Great facilities
Excellent staffs, location and services
Love the amazing location and staffs. Great locations with amazing facilities!
Reviewed March 18, 2015

ZHIHENG from Singapore
Couples
Stayed 3 nights in March 2015
room condition was not as expected,
brand, food, service
room condition was not as expected, but made up by excellent staff performance.
Reviewed March 16, 2015

Chee from Singapore
Couples
Stayed 3 nights in March 2015
Good
Club floor benefits, large room and make up room service.
stay at this property on 10 march to 13 March. room 2804. services were very good. however only the location is abit of walking distance to MRT and BTS.
Reviewed March 14, 2015

Eli from United States
Couples
Stayed 3 nights in March 2015
Banyan tree bliss
Service, service, service
Spectacular !
Reviewed March 10, 2015

Ann from Australia
Groups
Stayed 3 nights in March 2015
Excellent!
Staff friendliness and efficiency, rooms, Moon Bar
Excellent. The 2 bed room suite option with access to the club lounge was excellent value for us as a small group.
Reviewed March 09, 2015


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