Excellent 8.4
Based on 6465 reviews

Recent customer comments

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Excellent



based on 6465 reviews
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for money 8.0
  • Food/Dining 7.8
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LICHUN from Taiwan
Business traveler
World Club Deluxe
Stayed one night in February 2016
Good Service + Good Lounge + Good Location
Very experiences at Centara. Will stay again..
Reviewed February 20, 2016

Lie from Indonesia
Solo traveler
Superior World
Stayed 2 nights in February 2016
Nice
Nice hotel
Reviewed February 18, 2016

LEUNG from Hong Kong
Family with young children
Deluxe World Family
Stayed 4 nights in December 2015
Clean and convenient Hotel
Staff are polite and very convenient to anywhere.
Reviewed February 18, 2016

sheau from Malaysia
Group
Deluxe World
Stayed 2 nights in January 2016
any choice of breakfast
location, breakfast, big room
many option for breakfast but front desk service terrible
Reviewed February 18, 2016

sheau from Malaysia
Group
Superior World Double Room
Stayed 2 nights in January 2016
overrate 5 star hotel in bkk
location, breakfast, big room
credit card at least hold for a month no release
Reviewed February 18, 2016

sheau from Malaysia
Group
Deluxe World Family
Stayed one night in January 2016
never go back again
location, breakfast, big room
we book for 3 different kind room but exactly the same size??? no dif w normal or executive room
Reviewed February 18, 2016

sheau from Malaysia
Group
Deluxe World Family
Stayed one night in January 2016
very bad customer service
location, breakfast, big room
front desk customer service very bad, i wont go back again. very disappointed w so called 5 star hotel in bkk
Reviewed February 18, 2016

tan from Singapore
Couple
Deluxe World
Stayed one night in February 2016
My 1st time stay these hotel
The room is very big...I like the big round size bathtub and the big bed ,but the room is a bit dark and old. The concierge get us a taxi to bring us to airport, they told us follow by meter ,but the taxi driver say charge us 500 THB ,include the highway charge..
Reviewed February 17, 2016

rovena from Canada
Solo traveler
Premium World
Stayed 5 nights in February 2016
Great staff but hotel needs serious updates
Staff, location
We loved the location but rooms weren't in great shape. Shower flooding, stained carpets, dated decor. Staff was great
Reviewed February 16, 2016

calvin from Singapore
Couple
Superior World
Stayed 3 nights in January 2016
Perfect location
We were looking for somewhere convenient for this trip and was very satisfied with the choice of hotel Centara Grand. I highly recommend anyone who's is looking for a great location with superb connectivity to Central World, Platinum Mall etc. There are many night markets around the area too.
Reviewed February 16, 2016


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