Very good 7.7
Based on 7999 reviews

Recent customer comments

Filter by traveler type
Very good

based on 7999 reviews
  • Cleanliness 7.3
  • Facilities 6.9
  • Location 8.9
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.5
  • Food/Dining 7.3
Sort by

Richard from Netherlands
Families with young children
1 Bedroom Suite
Stayed 3 nights in January 2014
Great breakfast, large room, good location
Reviewed January 14, 2014

Carina from Singapore
1 Bedroom Suite
Stayed 2 nights in January 2014
Strategic location for shopping
Rooms are big, excellent location as hotel is right beside platinum mall and very attentive, friendly and helpful bellboy.
Hotel and room is old and lights in the room is very dim, however it is big, spacious and most importantly clean. Bell boy service is excellent and he is very friendly, genuine and helpful - always advise me to carry my bag infront for safety whenever he see me. Great hotel w good location and service if you don't mind a dim room.
Reviewed January 14, 2014

Lynda from United Kingdom
1 Bedroom Suite
Stayed 2 nights in December 2013
Fantastic location, lovely hotel!
Location, comfort, helpful staff
We had a great welcome, early check in, and a lovely room. It must have been a self catering suite at some point, and although the kitchen facilities are not in use now it does give you a fabulously large lounge dining area. The tv can be turned to watch either in the lounge or bedroom. There are tea making facilities, and all the extras you would expect in a large hotel room. Bathroom was large and had both a bath and a walk in shower. Bed was huge and very comfortable. The location was excellent, walk out of the door turn right and you have a large shopping centre with food hall almost next door, and Central World/Siam Centre within five/ten minutes walk. Turn left and there is a large electronics store on several floors when you want a change. There are two sky train stops within walking distance, you can take the train to or from the airport at very little cost, and also a train to the river to pick up the tourist ferry which will take you directly to the bigger tourist sites such as the Royal Palace. The staff were very friendly and helpful, and the room was great! I would not hesitate to recommend this hotel to anyone wishing to stay in Bangkok.
Reviewed January 13, 2014

Alberto from Australia
Solo travelers
1 Bedroom Suite
Stayed 7 nights in January 2014
Value for money
Staff breakfast and location
Very Good.staff were great nothing a problem.breakfast was 8 out of 10. bed was firm and comfortable.carpets and chairs in the room had a few stains.that was the only thing wrong.all in all good.
Reviewed January 13, 2014

Sebastian from Australia
Families with older children
1 Bedroom Suite
Stayed 2 nights in December 2013
Location, close to shops and restaurants
Reviewed January 12, 2014

Kingkamol from Thailand
Families with older children
1 Bedroom Suite
Stayed one night in December 2013
Large room,very clean, best service, good location
Good location for shopping and night life in Bangkok
It's very comfortable with many facilitties and good location.
Reviewed January 11, 2014

Susanna from Malaysia
1 Bedroom Suite
Stayed 4 nights in November 2013
Strategic location but not friendly staff
Location, Wifi In Room and Larger size of room
The hotel is very strategically located and is convenient to shop and return to the room for a breather. However, hotel staff are not a friendly lot. Some do not smile during the check in and check out process. Wifi is complimentary in the room. Room furnishings are not the latest so may be a little dissapointing for some who are looking for something more as it is after a higher star rating hotel.It is almost impossible to get an extension of hours on the check out day unless you are willing to pay the often exorbitant and inconsistent pricing given by the staff when asked.
Reviewed January 11, 2014

Zyn from Singapore
Families with older children
1 Bedroom Suite
Stayed 3 nights in January 2014
convenient, spacious, accessible
great stay. superb location, definitely recommended as it's very near shopping areas
Reviewed January 11, 2014

Eling from Singapore
1 Bedroom Suite
Stayed 4 nights in December 2013
close to shopping areas
Location, staff were polite, big rooms
The location of hotel was superb, however, the lighting of the room was dim. I personally would prefer bright white lighting as compared to the dim yellow lighting in the room. I had a pleasant stay, though I would try other hotels in the Pratunam area to get a sense of comparison before deciding if I would come back to Grand Diamond again.
Reviewed January 11, 2014

Ang from Singapore
1 Bedroom Suite
Stayed 2 nights in January 2014
Everything went well
Big Room, Good service, Good staffs
Everything went well except that they can try to upgrade their internet,too slow.
Reviewed January 11, 2014


Select loyalty program

Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.


Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.


Enter membership ID

Country of passport
Program Membership ID

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: