Verified traveler reviews

Filter by traveler type
Excellent



based on 8308 reviews
  • Cleanliness 9.0
  • Facilities 8.6
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.7
  • Value for money 8.6
  • Food/Dining 7.4
Sort by

mark from Australia
Couples
Grand Deluxe
Stayed one night in September 2014
Stunning views and location
Views, rooms and location
Absolutely loved the cleanliness and stunning views of this hotel
Reviewed October 06, 2014

Ang from Singapore
Families with young children
Grand Deluxe
Stayed 3 nights in October 2014
Value for money if u book early
Washing machine & dryer, location & bidet fitted toilet
pleasant. good for families with children that need to wash clothes. they have a washer with dryer, thus can travel light. toilet was ok, not very well maintained. they have a heated toilet seat with bidet, which is pretty cool. Requested for late check out and they only gave me half n hour more at 1230pm, which is not a good thing. quite inflexible. Breakfast selection was reallly poor for a 5 star, the refil was also very slow, not fast enough to cater for the crowd. need to walk to get to the nearest 7eleven. not so convenient in terms of that. Most taxi drivers know that hotel. Small pool and not so well maintained. gym was good.
Reviewed October 05, 2014

Lapman from Netherlands
Couples
Grand Deluxe
Stayed 5 nights in September 2014
Large room with home facilities (washing machine)
Room size, feels at home (washing machine, oven), good service, average food quality
Enjoyable thanks to room facilities, good service. Breakfast is basic/ average.
Reviewed October 05, 2014

Amanda from Singapore
Families with older children
Grand Deluxe
Stayed 3 nights in September 2014
Totally worth it!
Clean, luxurious, great facilities
It was great. We loved the spacious suite and the facilities in the room. Toilet was clean too.
Reviewed October 04, 2014

Ivan from United States
Families with young children
Stayed 3 nights in September 2014
Top Rank Excellent Hotel
Excellent room condition
Prefectly good. This is a hotel that i will stay again
Reviewed October 03, 2014

Joe from Switzerland
Solo travelers
Grand Deluxe
Stayed 5 nights in September 2014
Short stay
Location, service, value
Excellent.
Reviewed October 03, 2014

veronica from Singapore
Business travelers
Grand Deluxe
Stayed one night in September 2014
Nice stay that needs a little tweaking....
The Staff, ambience and value for money
A friend and 1 on abusiness trip stayed only 1 night. The staff at the check-in counter and the concierge were excellent. However, we were told that the air-conditioning in the room could only be adjusted to High or Low and that we could not adjust the thermostat. High was way too cold for us and Low was kinda warm. The mattress in the particular room that we stayed in needs a change.
Reviewed October 03, 2014

Soo from Malaysia
Business travelers
Grand Suite
Stayed 3 nights in August 2014
Luxury enjoyment
Luxury, cheap and good location
Very satisfaction with the price and the grade of hotel
Reviewed October 02, 2014

kam from United Kingdom
Families with older children
Stayed 3 nights in May 2014
very good location and comfortable stay
location, cleaness, value for money
Reviewed October 02, 2014

Tuong from Canada
Business travelers
Grand Deluxe
Stayed 3 nights in September 2014
superb value
location, price and best value
great as usual, no complaints whatsoever
Reviewed October 02, 2014


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: