Recent customer comments

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Excellent



based on 8319 reviews
  • Cleanliness 9.0
  • Facilities 8.6
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.7
  • Value for money 8.6
  • Food/Dining 7.4
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junyit from Malaysia
Solo traveler
Grand Suite
Stayed 2 nights in August 2014
Room Preparation Delayed
Location
Overall ok, but the room preparation was delayed during our check in time at 5pm Thai time and the front desk changed another room for us. Not sure whether it was the same category that we have booked because it looks rather small compared to the picture that showed on agoda's website.
Reviewed September 05, 2014

Jacky from Hong Kong
Solo traveler
Grand Deluxe
Stayed 2 nights in September 2013
Average hotel
Takes around 10 minutes to walk to train station
Average hotel, the water pressure is poor and the bath room condition is not new. The staffs are average and not as good as other hotel around that area.
Reviewed September 05, 2014

Cecilia from Singapore
Business traveler
Grand Deluxe
Stayed 3 nights in August 2014
Foul Smell
bad
Reviewed September 05, 2014

Vo from Vietnam
Business traveler
Grand Deluxe
Stayed 2 nights in August 2014
Good
Location. Beautiful . Clean
Reviewed September 04, 2014

FARUQ from Australia
Couple
Grand Suite
Stayed 6 nights in August 2014
A nice , comfortable, cosy though prestigious
Cleanliness, food, obliging staff
Reviewed September 04, 2014

Mustafa from United Kingdom
Couple
Stayed 5 nights in August 2014
Noisy Cleaners
Value for money, good location, nice rooms
The floors are all tiled so the hallways are very noisy. The staff start cleaning the rooms very early and because the floors are tiled and not carpeted, there is alot of noise in the hallways too early in the morning. So if you are looking to sleep in, this is not the place for you
Reviewed September 04, 2014

TAKAYUKI from Japan
Family with young children
Stayed 3 nights in August 2014
Good hotel
Location, room, food
Perfect
Reviewed September 04, 2014

Scott from Australia
Couple
Grand Deluxe
Stayed 2 nights in September 2014
Beautiful hotel, friendly staff
Location, Staff and the room was fantastic
Loved the room, had a magnificent view on the 41st floor looking over Bangkok. The staff bent over backwards to make your stay comfortable and enjoyable. We were disappointed that you couldn't get a glass of wine with your meal and the minibar only had two bottles of water... Other than that, the stay was brilliant!
Reviewed September 04, 2014

SIN from Singapore
Couple
Grand Deluxe
Stayed 2 nights in September 2014
Location n Value for Money
Location, Spaciousness, Fitness
Was offered an upgrade at 1 pm check-in but was told that room will be ready only 3 pm. Upon collecting keys at 3 pm (attended to by someone else ), discovered upon entering the room that there was no upgrade after all. At night the air- cond gives off a crisp rattling sound every 20 minutes, disturbing my sleep. The wooden window lats cannot block off the light entirely n this awakens u as early as 7 am. Weird - washing machine provided but no place to hang yr wet stuff. There are no hooks for the face towels too.
Reviewed September 04, 2014

CASSANDRA from Malaysia
Couple
Grand Deluxe
Stayed 4 nights in August 2014
Great location. Value for money!!
Clean. Location. Value for money!
Clean. You can't find dust even underneath of bed. Impressive! Some of the staffs are friendly and helpful. Informative as well. Great location for prayer . 10 minutes walk to 4 faces Buddha temple. Compare with Four Season Hotel or St.Regis Hotel which located Ratchadamri area, Grande Centre Point really value for money. I stayed at 43th floor which overlook on city view. It's awesome! But forget about the toiletries amenities, quality of bath towel ... it's time for new one!! I'm strongly suggest. Famous wellness spa, RarinJinda. It's over rated and the service just average! For the spa price it quoted, NOT WORTH IT!
Reviewed September 04, 2014


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