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Very good



based on 22401 reviews
  • Cleanliness 6.8
  • Facilities 5.9
  • Location 7.7
  • Room comfort and quality 6.9
  • Service 7.0
  • Value for money 8.1
  • Food and dining 6.4
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Chee from Singapore
Solo travelers
Super Deluxe
Stayed 7 nights in July 2015
A bit dirty. Unfriendly counter staff.
cheap. easy to travel. quiet.
First room they check me in heater spoiled. Counter lady is unfriendly when i inform her the problem. They keep me waiting until 2 staffs and 1 technician confirm the problem then changed the 2nd room which take about an hour time. Poor service. The 2nd room is a bit smelly. The air con is noisy and not cool when turn it to 16 °c The bathroom heater either too hot or too cold. It is around 0200 when i check in the 2nd room too tired to complain. It is sat night. So i forced myself to rest on such environment for 2 nights. Horrible exp. Sunday morning the counters are crowded with tourist. Have to wait for long time to make a complain. I have my plan on sunday cannot waste my time on room issue. So i make my complain on monday morning again. The counter lady told me they need the technician to verfiy the problem before they take action and the techician take a long time to travel to the hotel. Expected me to wait again for a room they check me in. The nasa vega management suck. In the end i have to ask agoda for help by email. Which the help of agoda. I manage to change to the 3rd room that the bathroom heater is working and the air con is cool. The 3rd is slighty dirty and the fridge door fall off easily when i open it. At least 3 night onward i have proper Rest. I stay at the hotel for 7 nights. First two night is like hell to me. Noisy aircon smelly room and cannot have proper bath due to heater either too hot or too cold. :( This is the second time i stay at the hotel. The first time same price same deluxe room. But the difference between the first time and second it like heaven and hell. First time everything is perfect. Worth the money. I will never check in at the hotel in future. When i complain to agoda. Agoda offer me something in return which i will not highlight here. At least i feel better and will continue to book my hotel when i travel under agoda in future.
Reviewed August 02, 2015
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Nalinnipha from Thailand
Couples
Deluxe Double
Stayed one night in July 2015
Meh
Lobby looked nice
Wifi was not free, you need to pay 150 per day. In this respect, it doesn't compete well amongst the previous hotels i have been a guest at. I think it looks a lot better than it really is, for the price, you're better off staying at one of its many surrounding hotels which are a lot better.
Reviewed August 02, 2015
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Sitthiporn from Thailand
Couples
Deluxe Double
Stayed one night in April 2015
Be worthwhile to stay here
Close to airport link, Cheap, Convenient
A room that enought to stay not big and not small. a bathroom have bathtub. Room was clean
Reviewed August 02, 2015
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Krairoek from Thailand
Business travelers
Stayed one night in July 2015
Good hotel
price, location, clean
Reviewed August 01, 2015
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CHAVEEWAN from Australia
Couples
Junior Double Room
Stayed one night in July 2015
Close to transportation bus,skytrain
Location,staff,near airport link
Reviewed August 01, 2015
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Tapan from India
Business travelers
Stayed 2 nights in July 2015
Value for money
Good staff
Value for money, good staff , good location
Reviewed August 01, 2015
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Tapan from India
Business travelers
Super Deluxe
Stayed one night in July 2015
Good hotel but go for super delux rooms
Value for money good location very near to tube station
Good keep well
Reviewed August 01, 2015
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Tapan from India
Business travelers
Stayed 5 nights in July 2015
Value for money
Staff is friendly always smile, keep it up keep well
Good Value for money
Reviewed August 01, 2015
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Gernigan from Philippines
Groups
Stayed one night in July 2015
Less expensive hotel but it was good staying.
*breakfast
It was good
Reviewed August 01, 2015
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Sopha from New Zealand
Couples
Super Deluxe
Stayed 2 nights in July 2015
Very good price and convince to airport like
Good location to connect to shop and restaurants
Happy happy happy
Reviewed August 01, 2015
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