Recent customer comments

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based on 924 reviews
  • Cleanliness 9.5
  • Facilities 9.3
  • Location 8.8
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for money 8.8
  • Food/Dining 8.8
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Yurika from Thailand
Stayed 1 night in May 2015
Excellent staying
Good location, good foods, good service
Very exciting view of Bangkok city. Some days' staying is better.
Reviewed June 07, 2015

Lo from Hong Kong
Stayed 1 night in May 2015
Comfortable stay
Excellent manner, good hygiene and wonderful breakfast buffet
bed is comfortable that u won't feel out of home. U could see a river view when u stood on the balcony, dun miss the sunset view and bring a bottle with u, what a relaxing moment u may have.
Reviewed May 25, 2015

yufeng from China
Stayed 2 nights in May 2015
excellent experience
fast staff service, good food, and nice room
Reviewed May 22, 2015

JIN from South Korea
Stayed 3 nights in May 2015
nice hotel but staffs not so
river view. quiet.
Nice hotel. But staff service not so good. I had to change my room key 4times as it never worked properly. One of the staff made us wait in front of hotel room for 1hour 40minutes to get replacement key. Room condition very nice. View very nice. But room key and staffs were terrible. Shame for top hotel.
Reviewed May 21, 2015

Peter from Australia
Business travelers
Stayed 2 nights in May 2015
Pool , Grounds , Location
Reviewed May 19, 2015

solene from France
Business travelers
Stayed 2 nights in May 2015
Location, luxury at its best
It was stunning. The location on the river is beautiful, the rooms are totally luxurious and even decadent with for example a TV in fronf of the bathtub, the spa is amazing, and service is stellar.
Reviewed May 18, 2015

Mark from United Kingdom
Families with young children
Stayed 1 night in May 2015
Pool, staff and food.
Excellent and worth the money
Reviewed May 18, 2015

Olivera from Australia
Families with young children
Stayed 2 nights in April 2015
location, friendly staff, great service
Reviewed May 11, 2015

pui from Hong Kong
Stayed 2 nights in May 2015
phenomenal services, luxury facility with serenity
very warm welcoming. staffs are cheerful and helpful. special treats for our di-anniversary was surprising!
Reviewed May 07, 2015

Mark from United Kingdom
Stayed 5 nights in April 2015
Superb base for a visit to Bangkok
Staff, Room, Dining
The staff could not have been more friendly & helpful. The room was fantastic and the restaurants superb.
Reviewed May 06, 2015


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