Excellent 9.0
Based on 2136 reviews

Recent customer comments

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based on 2136 reviews
  • Cleanliness 9.3
  • Facilities 8.9
  • Location 9.1
  • Room Comfort/Standard 9.2
  • Service 9.2
  • Value for money 8.5
  • Food/Dining 8.8
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Sacha from United Kingdom
Krungthep Wing Deluxe Balcony
Stayed 3 nights in January 2015
Location, pool and Thai restaurant
Reviewed January 07, 2015

ZAINI from Malaysia
Business travelers
Stayed 3 nights in December 2014
great service
nice rooms , good locatioan and wifi
Reviewed January 06, 2015

Phutjarin from Thailand
Deluxe River View With Breakfast
Stayed one night in January 2015
Great hotel at good location.
Wellness/gym and location
Reviewed January 05, 2015

ATSUSHI from Thailand
Families with young children
Deluxe Balcony With Breakfast
Stayed one night in January 2015
5stars service
staff service, location, access
Reviewed January 05, 2015

Alastair from United Kingdom
Stayed 3 nights in December 2014
Always delivers
Location, service, quality
Long established hotel in Bangkok. Great location by the river. Plenty of dining options and a nice pool.
Reviewed January 03, 2015

Christopher from United Kingdom
Krungthep Wing Deluxe Balcony
Stayed 4 nights in December 2014
Coule be better
Free afternoon tea & evening cocktails & location
This hotel is in need of some updating,the krung thep wing is like stepping back into the 80's. For a 5* hotel you do not expect torn curtains & missing electrical switches. The biggest problem at this hotel is the breakfast service, the only word to use is 'Chaos'. I made a complaint to the manager regarding this which he was most apologetic and compensated us but the problem persisted every morning that I stayed here. I would not stay at this hotel again, there are much better hotels in Bangkok for less money.
Reviewed January 02, 2015

christopher from Indonesia
Deluxe Balcony With Breakfast
Stayed 5 nights in December 2014
nice hotel
food, location, services provided
Reviewed January 01, 2015

Elaine from Hong Kong
Deluxe Balcony Room
Stayed 2 nights in December 2014
Value for money stay for X'mas
Location, great view, kid friendly
The hotel is big with many rooms, but it show its aged in terms of design. It's great for family with kids as it has activities on the pool. But it was very crowd around Xmas period, it's better to grap a sunbed facing the river if you want some quietness. Breakfast is just okay, no fresh juice, but it's nice to sit outdoor. Service overall is quite good. Last but not least, not enough boat to Asiatique market.
Reviewed December 31, 2014

sharavan from South Africa
Families with older children
Krungthep Wing Deluxe Balcony
Stayed 3 nights in December 2014
Shangri-la Bangkok
Had to wait hours for anything. Personal butler not seen after checking even phoning for him several times. In booking requested for laptops : hotel could not provide any ( had to phone several times & was not given a resonalable answer)
Reviewed December 30, 2014

Hans from Netherlands
Krungthep Wing Deluxe Balcony
Stayed 4 nights in December 2014
Comfortable base to explore Bangkok from
Comfort, Location, staff performance
We had a pleasant stay in the Krungthep Wing again. Great value for money unless you are out all day and miss out on the delicious afternoon tea and drinks and snacks. The staff, the view on the river, the area, the proximity to the Sky Train and Ferry boats are all perfect. We somehow miss an intimate Krungthep Wing terrace for breakfast. But it is only a small walk to the big breakfast terrace of the main wing. The only other thing that can still be improved is the taxi service from the Hotel. In my view the hotel is too soft on the taxi-sharks that circle around the big hotels like Shangri-La. To get a metered taxi from the hotel to the airport you better call one yourself (1681).
Reviewed December 29, 2014


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