Excellent 8.7
Based on 650 reviews

Recent customer comments

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based on 650 reviews
  • Cleanliness 9.1
  • Facilities 8.1
  • Location 8.8
  • Room comfort and quality 9.1
  • Service 9.1
  • Value for money 8.6
  • Food and dining 7.5
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Hannah from South Korea
1 Bedroom Deluxe Suite
Stayed 1 night in August 2016
Huge Rooms With Wonderful Staff
The rooms are so big and spacious. The couch and bed were beyond comfortable. The staff provided everything we needed and anticipated what we needed. Lovely pool and delicious breakfast too! They let us use their showers in the gym before our late night flight after we checked out too. I highly recommend.
Reviewed August 07, 2016

Rafael from Spain
Family with young children
Grand Regal Suite
Stayed 4 nights in July 2016
Quite good!
Reviewed July 29, 2016

Chiu from Hong Kong
2 Bedroom Suite Duplex
Stayed 4 nights in July 2016
location ok
Need to review the door open direction or install a stop behind the door to avoid crashing to the wall
Reviewed July 23, 2016

Brent from Philippines
Business traveler
1 Bedroom Deluxe Suite
Stayed 2 nights in March 2016
Great location, huge room, good pool
Very good location, just across the British Embassy with relatively easy access to the Skytrain and Central Embassy Mall diagonally across. The room was huge! It was well-equipped and nicely appointed. The hotel pool is fantastic with a nice view of the adjacent buildings as well. The lobby lounge is nice with a nice view of the city as well. Breakfast selection needs improvement though.
Reviewed July 17, 2016

Ghadeer from Kuwait
Family with young children
2 Bedroom Suite Duplex
Stayed 4 nights in July 2016
Highly recommend it
We stayed four night at the Sivatel, two story two bedroom suite, i liked everything, the staff were very friendly, the breakfast was delicious, I highly recommend this hotel
Reviewed July 16, 2016

Wing from Hong Kong
Solo traveler
1 Bedroom Deluxe Suite
Stayed 2 nights in July 2016
Not hygienic
The hotel towel is not sterilized and very old which I stayed for 4 days all are quite yellow in colour. The shower head need to ask staff to come fix to become normal. House keeping definitely not clean enough. my fd puked in a night and the next day they house keep for one hour which i sit on the sofa. before the cleaning lady want to leave I smell my room again which still have smell of vomit. I told her to spray something and she sprayed on the carpet. But at night, one side of the bed still have heavy smell of vomit. This is not even a 3 stars hotel to me.
Reviewed July 05, 2016

Elena from Singapore
Family with older children
Regal Suite
Stayed 3 nights in July 2016
Pleasure and comfortable!
The stuff is really nice and attentive. The place is perfect, nearby the bts and a good and relaxing area. The quality is very good, the pool, breakfast... But you pay for all those things... The balance quality-price is fair
Reviewed July 05, 2016

Lee from Hong Kong
1 Bedroom Deluxe Suite
Stayed 3 nights in June 2016
Big Room! Near BTS!
Big room. Good location! Near the Central Embassy. Few mins walk to Phloen Chit BTS. Breakfast is so so, not much choice.
Reviewed June 30, 2016

Kam from Hong Kong
2 Bedroom Deluxe Suite
Stayed 3 nights in May 2016
Good choose
Try again
Reviewed June 21, 2016

Adeline from Singapore
2 Bedroom Deluxe Suite
Stayed 3 nights in June 2016
Great location and customer service
It's approx 3 mins to Phloen Chit BTS (use the sky bridge at Wave Place). We stayed at the 2-bedroom suite and it was extremely spacious. The all-day lounge access to free flow of coffee/tea/snacks at the lobby on 17th floor was a bonus. The only downside is the breakfast selection - not only was rather limited, it tastes rather bland too. However, the food at Jardin Cafe on the ground floor, was good and value for money.
Reviewed June 20, 2016


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