Recent customer comments

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Very good

based on 2961 reviews
  • Cleanliness 7.5
  • Facilities 6.9
  • Location 8.8
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.8
  • Food/Dining 7.0
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Weerawan from Thailand
Grand Superior
Stayed 2 nights in January 2014
Good service and fair room quality
in the middle of the town, good service, inexpensive
All staffs have very good service-mind. The location and good are good. It would be great if you have the room, esp. shower room, quality improve.
Reviewed February 04, 2014

hanspeter from Switzerland
Solo travelers
Stayed 2 nights in January 2014
excellent value for money stay.
location, new building, friendliness.
excellent, nice reception area. friendly and helpful staff, new building, good acess. parking. taxi service. in walking distance to many sights and shopping places. notfar from the sunday walking street market of chiang mai.
Reviewed February 02, 2014

Eileen from United States
Stayed 10 nights in January 2014
Very good value.
Proximity to the "old town". Friendly and helpful staff. Beautiful lobby and dining area.
We enjoyed it very much. Staff was friendly, informative, and helpful. Everything in the room worked well. Maid service was great. Nice breakfast buffet. Lobby was beautiful. right across the street from the "old town".
Reviewed February 02, 2014

MATEE from Thailand
Solo travelers
Grand Superior
Stayed 2 nights in November 2013
good location good rate
value location clean
his hotel is located a few minutes walk from the old town & the night bazaar so was a perfect location for doing a bit of exploring! The hotel seems old but the rooms are spacious, clean and comfortable. The staff were friendly and made calls to help us to arrange tours, even when the particular tour we wanted to do wasn't one they provided at their travel desk. The only gripe would be that the shower was fitted bizarrely low so I had to crouch down in the bathtub to wash my hair and the water ranged from luke warm to freezing.
Reviewed February 01, 2014

Dennis from Australia
Solo travelers
Grand Superior
Stayed 2 nights in January 2014
Hotel was only average
the hotel staff were just proficient in English. The staff tried to help make things easier but it was beyond them. The rooms were larger than normal but tired. The beds were extremely HARD and the air-conditioning noisy. A shower over a bath at the rate paid is unacceptable today. The hot water was only just hot. The breakfast was obviously based on the clientele and was more suited to Chinese than Thai or European/Western world.
Reviewed February 01, 2014

CHAIYAKORN from Thailand
Grand Superior
Stayed one night in January 2014
Great Location
comfortable city center good staff
Reviewed January 31, 2014

joo from United States
Stayed 5 nights in January 2014
very good stay n closed to all activities
centrally located,near all activities
excellent stay n wish i had bought the breakfast package
Reviewed January 31, 2014

KEITH from United Kingdom
Solo travelers
Grand Superior
Stayed one night in January 2014
Convenient good breakfast choice
Location Breakfast Room Size
Very good, convenient to shopping especially walking Sunday Market, good lobby area. Rooms large, although a little frayed at the edges
Reviewed January 30, 2014

Willem from Netherlands
Grand Superior
Stayed one night in January 2014
Well it could have been much better
Location, tourist pamphlets, porter service
We booked a double room, well in advance, but only twins were available. There was hair on the bathroom floor and this is not very pleasant on your arrival. Breakfast itself was great but all tables had dirty stained clothes on them. This was pointed out to the staff who simply shrugged their shoulders as if to indicate bad luck. The place mats didn't fair any better with food stuck on to them. Lately this hotel had been on a cut cutting exercise , well they can have it.There are many other places in CNX for a similar price but off better quality.
Reviewed January 30, 2014

Thada from Thailand
Grand Superior
Stayed 2 nights in December 2013
A satisfying stay for a catchy price
clean and cozy room, large bathroom, fast elevator
Staffs were friendly, room was quite impressive, bathroom was large, elevator was fast. There was a tourist information table at the lobby which guided us throughout the rest of the trip. For transportation better rent a car, would be even better if there is a friend who lives there.
Reviewed January 30, 2014


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