Recent customer comments

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Very good

based on 4858 reviews
  • Cleanliness 7.5
  • Facilities 6.8
  • Location 8.3
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for money 7.8
  • Food/Dining 7.2
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Karen from Australia
Stayed 3 nights in May 2013
Comfortable, could do with a revamp, but lovely
Location, large rooms, friendly staff
Lovely hotel with friendly staff. Getting a little old now and some areas could do with a revamp......but still a beautiful hotel. Lo action is great close to the night markets, great shopping and places to eat. We would definitely come back.
Reviewed June 02, 2013

Brian from Australia
Business travelers
Stayed 5 nights in May 2013
a Great apt/hotel will use this as my CM base
once you get used to the city location close to markets and airport transfer
Really good a beautiful building very serene great pool and facilities will use this as my CM base . but need walking shoes to get to city centre once familiar with layout of city OK
Reviewed May 31, 2013

Daniel from United States
Solo travelers
Stayed 4 nights in April 2013
Big hotel lobby, great staff and hotel room
Great staff, breakfast buffet, and internet
First time stayed there due to Songkran festival which the price is pretty high at other hotel. Liked the room but doesn't have hose in toilet which mostly other hotel do have hose with toilet. Big advantage for keeping AC cool while going out and keep battery charging whenever needed. Biggest hotel lobby I ever seen. Great place to meet associates or relatives or friends there. Have couple (man and woman) playing music in the afternoon. All staffs has been excellent!!! Internet isn't that great but it works due to range bit far away. If they had stronger wifi router that would be great or add bridge router to keep range stronger. Lobby has been great with wifi. Buffet room could do better if they had more amenities such as salt and pepper. It was more people than normally because I noticed they did not set up tables for all tables but half of the room. Shower doesn't work good with hot at night which I do not know why but in the morning, it does work good. Didn't swim the pool but looks nice!! Lots of space for kids to play around away from the pool.
Reviewed May 30, 2013

Glen from Australia
Solo travelers
Stayed 7 nights in May 2013
Still feels like home
Good location. Very friendly staff. Good internet.
Reviewed May 27, 2013

HUI from Malaysia
Solo travelers
Stayed 2 nights in April 2013
Reviewed May 26, 2013

HUI from Malaysia
Stayed 2 nights in April 2013
Reviewed May 26, 2013

Yoshiki from Japan
Business travelers
Stayed 2 nights in May 2013
Good hotel, close to night market
Cleaness, location, quiet
Reviewed May 26, 2013

REBECCA from Australia
Stayed 4 nights in May 2013
Chiang Mai is amazing but disappointing hotel
Location, lobby design
Reviewed May 26, 2013

KING from China
Business travelers
Stayed 6 nights in February 2013
Many travel agents for you to choose activities
reasonable room rate, fine room service, check in-out fast
The hotel is situated in convenient place.
Reviewed May 25, 2013

Kristin from Malaysia
Families with older children
Stayed one night in May 2013
Standard room. Nice lobby.
Very near to the night bazaar, massage parlors, and it's easy to get pubilc transportation
It was a pleasant experience. Lobby was really luxurious in comparison to the room's standard condition. There's no safety deposit available. Breakfast was mainly Western style. Selection was not too wide. Internet was a little slow and kept disconnecting, and I need to re-log in every time it is disconnected.
Reviewed May 25, 2013


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