Recent customer comments

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Very good



based on 2629 reviews
  • Cleanliness 7.6
  • Facilities 6.9
  • Location 7.5
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 7.0
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Vincent from United Kingdom
Solo travelers
Deluxe Room
Stayed one night in June 2014
Good for a couple of days
location, pool, fast wifi speeds
Comfortable. Reception staff weren't too friendly and english was quite basic. Seemed there were more staff who spoke Chinese than English, which is nowadays maybe more understandable.
Reviewed October 06, 2014
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Vincent from United Kingdom
Solo travelers
Deluxe Room
Stayed one night in June 2014
Very close to bars, restaurants and galleries
location (for Nimmanhemin, not city centre), reasonable price, rooftop pool
Enjoyable. Large and clean room. Would advise to be careful with the elevator doors as they close very urgently and trapped many an unhappy guest.
Reviewed October 06, 2014
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Vincent from United Kingdom
Couples
Superior
Stayed one night in August 2014
Not too bad for the price
Rooftop pool, live music (mostly for the Chinese market), large, comfortable rooms
Keycard system for the elevator and room was patchy at best. Nice view from the rooftop restaurant and pool. Comfortable bed and within walking distance to Nimmanhemin area.
Reviewed October 06, 2014
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Derrine from Malaysia
Business travelers
Deluxe Room
Stayed 2 nights in September 2014
Bad service / not something u expect
Extremely not good service. I know staffs don't really speak good English but they are just plain lazy and tried to avoid providing assistance. I asked for airport transfer to airport but they just lazy and asked me to get taxi and then the female receptionist walked away and kept me waiting.
Reviewed October 04, 2014
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cecil from United States
Couples
Superior
Stayed 4 nights in August 2014
furama chiangmai
clean / easy walk to mall / very nice room
Reviewed September 26, 2014
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Lau from Hong Kong
Business travelers
Superior
Stayed 4 nights in September 2014
need some re-decoration to hotel.
location, space, Price.
comfort
Reviewed September 16, 2014
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Waddell from Australia
Business travelers
Superior
Stayed 2 nights in September 2014
Hotel staff have poor communication skills
Price, guest room size are the only 2 I can mention
Not good for a hotel that should be offering International standards as part of Furama International. The staff I dealt with whilst being very friendly have poor communication skills.
Reviewed September 15, 2014
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Wendy from United Kingdom
Families with older children
2 Bedroom
Stayed 2 nights in August 2014
good hotel in Chiang mai
location, comfort and clean
we stayed in a two room apartment and it was huge. beds were comfy and room clean. breakfast was lovely. short (10 minutes) walk to shopping mall. we had a car with us so cannot comment on how easy to get around Chiang Mai.
Reviewed September 10, 2014
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kun from Singapore
Business travelers
Superior
Stayed 2 nights in August 2014
front counter staffs very rude & no prduct knowled
location, dinning & room
peaceful & relax
Reviewed September 03, 2014
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CHAI from Malaysia
Couples
Superior
Stayed 2 nights in August 2014
Value for money
Cheap, spacious, swimming pool
Good, location near to town but need transport.
Reviewed September 01, 2014
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