Excellent 8.3
Based on 5873 reviews

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Excellent



based on 5873 reviews
  • Cleanliness 8.7
  • Facilities 8.8
  • Location 8.5
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 7.9
  • Food and dining 8.0
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Ratchadaporn from Thailand
Families with young children
Deluxe Ocean Facing
Stayed 1 night in May 2016
Good for familywith children
Good water park. Nice staffs.
Reviewed May 29, 2016

siriya from Thailand
Families with young children
Deluxe Ocean Facing
Stayed 3 nights in May 2016
Good location and big water park
Good location and Big water park but toilet is not clean.
Reviewed May 27, 2016

EMILY from Hong Kong
Families with young children
Deluxe Family Ocean
Stayed 3 nights in May 2016
amazing pool but too crowded
love the room, love the slides, love the breakfast. But too crowded on weekend. needs to carefully look after my young boys or they will crash with other kids at the slides. Need to wait for 10mins to be seated for breakfast. I see that not enough staff to clean up the tables for next round of customers. But service becomes great again fr Sun to Wed. Still recommend this hotel
Reviewed May 27, 2016

Tawatchai from Thailand
Families with young children
Deluxe Family Residence
Stayed 2 nights in May 2016
too crowded
low quality of water system
Reviewed May 26, 2016

Tawatchai from Thailand
Families with young children
Grand Mirage Duplex Suite With Breakfast
Stayed 2 nights in May 2016
too crowded
low quality of water system
Reviewed May 26, 2016

Pornchai from Thailand
Families with young children
Deluxe Ocean Facing
Stayed 2 nights in May 2016
-
-
Reviewed May 26, 2016

Kim from South Korea
Families with young children
Deluxe Ocean Facing
Stayed 3 nights in May 2016
facilities very good
facilities very good
Reviewed May 26, 2016

Paula from Portugal
Families with young children
Deluxe Ocean Facing
Stayed 4 nights in February 2016
Good place for family trip
Great resort for family trip however the rooms need some updating.
Reviewed May 26, 2016

PORNTHEP from Thailand
Families with young children
Deluxe Family Residence
Stayed 2 nights in March 2016
Same feeling.
There are too many tourists here every time I visited to. Waiting for a long Q in every service: check-in counter, pool area, and restaurant. The checking-in time is 2.00 p.m. Our family went there 2.30 p.m. and had to wait for 1 more hour to get the room. Moreover, my room was not in a good condition during stays, such as bath room door was broken and shaking. The door for going out to the balcony could not be locked. However, after I complained these unqualified things, they fixed them out in the evening. Staffs were very helpful if you asked for help.
Reviewed May 24, 2016

Peerasit from Thailand
Families with young children
Deluxe Ocean Facing
Stayed 1 night in May 2016
Kids / Family Hotel
I love this place. My family request to be in this place while we have got some available moments. Water fun park made my 2 years old son amazing in every stay. All staff was full of smile and made my family to be a valued guest.
Reviewed May 24, 2016


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