Excellent 8.3
Based on 5871 reviews

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Excellent



based on 5871 reviews
  • Cleanliness 8.7
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.9
  • Food/Dining 8.0
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nattaphon from Thailand
Couple
Deluxe Double Room with Ocean View
Stayed 1 night in March 2016
Good
Good
Reviewed March 21, 2016

Kiam from Singapore
Family with teens
Deluxe Family Ocean
Stayed 2 nights in March 2016
Comfortable room
Cleanliness, big and cosy room
The stay was great, except check in procedures was very slow.
Reviewed March 20, 2016

BOGEUM from South Korea
Family with young children
Deluxe Family Residence
Stayed 6 nights in March 2016
Great Hardware but Poor Software
swimming pool, spacious family room
stayed for 6 nights in family suite with two young children. the resort is overcrowded, not a problem if it is well managed, but in this resort, it was not the case, unfortunately. check in and out took long time waiting in line like a bus station, same for the buffet breakfast every morning. you can see people are queuing up in front of a lobby or breakfast cafe all the time. room maintenance also poor, this is the only resort i've ever been where the room cleaning done only in the afternoon, very strange. we've been in and out of the room after breakfast, after morning swimming, lunch, but only after coming back from dinner from the central, the room was cleaned. that is very disappointing, only one day out of my 6 nights stay, the housekeeping was done in the morning. i don't understand how the system works. my husband kept complaining the staff was not friendly enough, but it was his personal opinion so i can skip it. but the staff attitude is rather different from other 5 star hotel, to be fair. maybe it is all related to the overwhelming number of customers issue, i guess. location is very inconvenient, knew it in advance but it was actually bigger issue than we thought, since there is nothing around there, only 1 good local restaurant near the back gate. if you wanna go to the main street, you need to take shuttle to central festival (50 b / person) or taxi waiting in front of the resort (have to negotiate, very troublesome, not cheap). You can walk to the dolphin status where you can take tuk tuk, but have to endure long walk under the scotching sun, wounldn't recommend it. overall, the children will be happy with their huge swimming pool with lots of facilities, but other than that, it was a very disappointing experience. they need to seriously improve their overall system and staff training. i felt all those great facilities were wasted because of that.
Reviewed March 19, 2016

sau from China
Group
Premium Deluxe Ocean facing
Stayed 4 nights in March 2016
Relax place
Well place for relax
Reviewed March 18, 2016

Tariq from United Kingdom
Family with teens
Deluxe Ocean Facing
Stayed 3 nights in March 2016
excellent
location beach waterpark
Superb stay
Reviewed March 18, 2016

Yusuke from United States
Couple
Deluxe Family Ocean
Stayed 1 night in November 2014
Couples Run
Had a quick couple of nights here with my girl. Was a good stay and would come back again!
Reviewed March 13, 2016

Theeraphon from Thailand
Family with young children
Deluxe Double Room with Ocean View
Stayed 1 night in March 2016
Very good
Nice time in centara
Reviewed March 13, 2016

Teerawat from Thailand
Couple
Deluxe Ocean Facing
Stayed 2 nights in March 2016
I love it!!!
I'm very impressed with this trip
Reviewed March 13, 2016

Kwok from Hong Kong
Family with young children
Deluxe Ocean Facing
Stayed 3 nights in March 2016
Good swimming pools
Good swimming pools.
Reviewed March 11, 2016

Allan from Philippines
Couple
Deluxe Double Room with Ocean View
Stayed 2 nights in March 2016
ALL-IN-ONE Pattaya Escapade
all rooms are with ocean view. security is very strict.
If your looking for quite, relaxing and with complete amenities, two thumbs up for Centara Grand Mirage Hotel. Strongly recomended for Pattaya first timer.
Reviewed March 08, 2016


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