Recent customer comments

Filter by traveler type
Good



based on 860 reviews
  • Cleanliness 6.8
  • Facilities 6.1
  • Location 7.8
  • Room comfort and quality 6.7
  • Service 6.6
  • Value for money 6.9
  • Food and dining 6.3
Sort by

Pat from Australia
Couples
Superior Room
Stayed 2 nights in March 2014
Basic hotel with poor response to guest needs
Location shopping and beach
Main problem was lack of positive response to guest needs. Wanted extra bed in room for son and this was denied without reasonable response. As such will not stay at this establishment again.
Reviewed March 28, 2014

Michael from United States
Solo travelers
Superior Room
Stayed 2 nights in February 2014
Basic hotel that meet the requirements.
Centrally located, 3 minutes to beach, swimming pool
Open hallways, free wifi lobby only, nice pool, parking, basic hotel, no air conditioning in public areas, strangely, none of the local Pattaya TV channels are available, no safe in room
Reviewed March 18, 2014

Michael from United States
Solo travelers
Superior Room
Stayed 2 nights in January 2014
Nice boutique hotel by W, the international chain
Very attentive staff and personalized service, great rooms, relaxing rooftop pool area.
Nice amenities like a rooftop pool, nice gym, lounge areas, internet… A lot of hotels in Bangkok do not have that western feeling or small touches like a few western TV channels, and this hotel does. It may not be something you want when traveling Asia or in a foreign country, but when you want it, this boutique hotel provides. There are dramatically cheaper hotels nearby that are clean and decent but not with the service, style and quality that you will find at Aloft. I was the bit surprised to see so many families with kids in a boutique hotel, but Thailand is a family holiday destination. Soi 11 is centrally located with easy access to public transportation system and nice shopping malls so any hotel on the street checks that block. The Hotel has a very popular dance club as well as being located on one of the most popular nightlife and activity streets in Bangkok. Surprisingly, no toiletries are provided i.e. toothbrush, shower cap, etc. Hand held shower heads to spray around the body are fairly standard or expected in Asia, but are not available. Nice small gym with bikes and treadmills for light weight lifting only.
Reviewed March 18, 2014

william from Canada
Solo travelers
Superior Room
Stayed 2 nights in February 2014
pool good for laps, staggering distance to bars
location, location, location
pleasant and uneventful, clean, fifty words not needed, convenience store, restaurants and watering holes closeby.
Reviewed March 15, 2014

richard from United States
Solo travelers
Stayed 9 nights in February 2014
Not bad, not great, somewhere in-between.
close to beach, nightlife & central festival mall..
Nice hotel, was there 10 days, kinda of a 'you get what you pay for' hotel. pillows were rather hard, so whas the bed, A/C works but kinda loud...if your looking for a good cheap stay and you will spend alot of time outside, this is for you... guest friendly.. rooms clean, hot water good..but if your seeking a quiet time, not the place, on 7th floor and still heard the noise of pattaya, but close to the mall, beaches and clubs on soi 8. If your on a budget, stay here, I will stay again while on a budget, lots of russians, rude as usual...
Reviewed February 26, 2014

samuel from United Kingdom
Groups
Stayed 12 nights in January 2014
very good with exception of extremley rude female
breakfeast. rooms very clean and location
the hotel generally is very good, with very clean rooms, good buffet breakfeast.the hotel is in the main entertaiment area as eastiny hotel puts it,however for most people it would be classed as the sleeze area. we have two issues with this hotel,one minor and one major. firstly the hotel should provide some comfortable seats for the balconies. our major issue is with the reception staff,they tend to be very rude and abrupt.they certainly have had no customer training and dealing with them can be very unpleasent. strongly reccomend eastiny management to look into this problem
Reviewed February 15, 2014

Roger from Switzerland
Solo travelers
Stayed 4 nights in February 2014
Great Value For Money in the midst of Entertainmen
VFM, Swimming Pool, Breakfast
Booked a Superior Room in the hope for a poolside view, but could only change room after 3 days.Otherwise hotel is quite okay.
Reviewed February 11, 2014

Jozef from Canada
Solo travelers
Superior Room
Stayed 8 nights in January 2014
Averageservice as far as room and dining room but
Location,location and location.
I experienced worst ever treatment by the reception stuff in my 50 years travel history at any hotel. With a rough treatment they nearly destroyed my passport and young lady was talking to me like a sadistic prison guard to a prisoner on my arrival....
Reviewed February 06, 2014

harvey from United States
Solo travelers
Superior Room
Stayed 5 nights in January 2014
cool
price, confort
prettty good. They could use a new tv and more channels. it was hard to internet in the room. they should give free internet in rooms. They should serve fresh fruit juice for breakfast instead of those fruit drink which were watered down.
Reviewed February 05, 2014

sam from Australia
Solo travelers
Superior Room
Stayed 3 nights in January 2014
great place for clubs and bars
location location location
no problems had a great stay rooms are well sound proof as hotel is in middle of club and bar area
Reviewed February 03, 2014


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: