Recent customer comments

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Very good

based on 2468 reviews
  • Cleanliness 7.9
  • Facilities 6.4
  • Location 7.1
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 8.1
  • Food and dining 6.9
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Vaida from Lithuania
Solo traveler
Premier Room
Stayed 2 nights in November 2011
Nice hotel, but not great location
it is nice small hotel. good service. our room was comfortable, big but balcony was too small. we don't like location because it is far away from the sea, center. they have transfer tuk tuk but only one way. we expected better location. stay for couple days was good but after we decided to change to another hotel with more facilities and better location
Reviewed November 30, 2011

michael from United States
Solo traveler
Stayed 4 nights in November 2011
nice rooms location close to shopping ctr.-
tuk-tuk free to shopping or beach saves money
make sure you ask for a room at back of hotel as front of hotel is on very busy main hyway road-very loud!!! staff were great. pool is good also. i9 would stay again
Reviewed November 28, 2011

Freddy from Malaysia
Stayed 4 nights in November 2011
Fairly near to the shopping mall
Hotel is quite new
nice hotel. friendly staff. breakfast simple but eatable. junceylon shopping mall is fairly near if you like walking. there is a free tuk tuk shuttle service which takes you to junceylon in less than 5 mins. next door is a foot massage and a convenience store.
Reviewed November 28, 2011

Mak from Hong Kong
Alfresco Suite
Stayed 2 nights in November 2011
Nice and good location
it is a nice hotel, the location is good, just 5-10mins walking time to big shopping mall. but when the weather is too hot, the air conditioner will like raining, water drop from the air conditioner made my things on the desk become wet.....
Reviewed November 26, 2011

Ho from Hong Kong
Stayed 2 nights in November 2011
money worth
free tuk tuk service to beach and nearby shopping area
I have stayed 2 nights in the hotel with my deluxe room being upgraded to grand deluxe. The room is clean and spacious in this kind of budget hotel. The most important thing is that the bed is comfortable to promote quality of sleep although it's a bit noisy from outside music and transport in mid-night. The staff are friendly and helpful. The location of hotel is a bit far from beach or shopping area. Yet, the service hour of free tuk tuk (one-way) is extended to night time during my stay but I haven't used it at night. It's inconvenient to travel back to hotel, about 20-25 minutes walk from beach or to pay at least 200 Baht taxi fares. Breafast is OK.
Reviewed November 25, 2011

Premal from Canada
Grand Deluxe with Bathtub
Stayed 2 nights in November 2011
great value
contemporary rooms, one way shuttle service to key areas in patong
great value if you don't mind staying a few minutes away from the beach. very friendly staff.
Reviewed November 24, 2011

Ian from Philippines
Stayed 3 nights in November 2011
Nice and convenient place with great staff
Near Patong beach (10 mins walking), very helpful staff, near food delicious food stalls
the rooms are spacious, rooftop pool is relaxing, hotel has a service to head out to nearby places (you have to arrange your own trasport back), staff is very accomodating and helpful, especially against the taxi drivers that may cheat you. there are a few food stalls around the area that serve nice local food. one is right outside the hotel during the morning serving bbq and papaya salad. also, the hotel has fast wifi.
Reviewed November 24, 2011

Chu from Hong Kong
Stayed 6 nights in November 2011
Small Hotel with Smile
Nice staff - helpful and good services
Quiet Place and good location for relaxing. Convenience to go for shopping and having dinner.
Reviewed November 21, 2011

Boyd from Australia
Stayed 3 nights in November 2011
Budget Hotel with friendly staff
For the price the hotel was reasonable
The hotel was small with no bells and whistles but for the price you could not complain. The breakfast buffet was very basic but again no major complaints for what you pay. The only negative I could give was that the noise in the corridors echos through to the rooms and you can hear the comings and goings throughout the night which is not great for those that are light sleepers.
Reviewed November 19, 2011

Wilasini from New Zealand
Family with young children
Grand Deluxe with Bathtub
Stayed 2 nights in November 2011
Bad location, worse service!!
I can't think of anything I like about this hotel.
We stayed at Alfresco for just two nights. I booked this hotel as it looks so nice on the website (newly built) and according to the info it's not far at all from Patong beach and Jungcylon shopping mall. The first night was horrible as we couldn't sleep at all due to the traffic passing by right in front of the hotel. The distances both to the beach and the shopping mall are too far to walk especially when you travel with young kids. Moreover, the staff at the hotel were unable to give us any info regarding any tourist places we wanted to go. That's not all. After we checked out we had to carried our luggages ourselves into the taxi!!! None of them offered to help.
Reviewed November 17, 2011


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