Excellent 8.1
Based on 338 reviews

Recent customer comments

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based on 338 reviews
  • Cleanliness 8.4
  • Facilities 7.2
  • Location 8.0
  • Room comfort and quality 8.4
  • Service 8.4
  • Value for money 7.7
  • Food and dining 7.6
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Paul from United Kingdom
Stayed 8 nights in October 2014
Accor standard.
The pool - the complimetary cocktails - the superb beds.
I enjoyed a pleasant stay at B-Lay Tong - If I did stay at this hotel again, I'd book the front wing sea-view rooms rather than the deluxe pool access rooms. As with all Accor hotels, the hotel is modern and quite nicely designed. Some clothes drying lines in the sunshine areas would be good though. It's a good choice if you do wish access to Patong, as well as being at the edge of the urban sprawl, so easy enough to get on the motorbike and go to the better beaches at Kata Noi, Paradise, Ao Sane, Nai Hern etc.. The beds are superb and the linen nice quality but I'm never sure why in these higher end hotels, more tea and coffee isn't supplied gratis. Also the eye watering mini-bar charges encourage few to use the products supplied and personally, I'd like to see mini-bars/products removed from rooms or priced correctly to encourage sales. This is a good choice of hotel in Patong, and I'd always have a look at Accor hotels in any destination due to consistency. There are some pleasant staff at the hotel, most notably the cocktail making member of staff at the Sunrise Bar. Overall, a very nice hotel.
Reviewed October 22, 2014

Paul from Malaysia
Stayed 3 nights in October 2014
value for money
food, peaceful and nice pool
Reviewed October 22, 2014

Clifford from Malaysia
Deluxe Pool Access
Stayed 3 nights in July 2013
Very good
Location people and comfort
Love this place
Reviewed October 20, 2014

Teo from Singapore
Stayed 3 nights in May 2014
Good hotel by the beach
Friendly staff, spacious room and relaxing ambiance
Its was great. Thumbs up.
Reviewed October 18, 2014

KONGPHANH from United States
Stayed one night in October 2014
Across from Patong beach
Close to Patong Beach, but far enough from the craziness and nice grounds
7 out of 10. Hotel could be cleaner and offer more towels. Modern interior makes the room austere and lacking in warmth. The walls/ceiling are thin so thumping sounds are occasionally annoying. Hotel property is located next to an empty lot where shack homes stand occupied (but are out of sight), but the sound of roosters from such tenements can be heard in the morning.
Reviewed October 17, 2014

Chui from Malaysia
Stayed 3 nights in October 2014
Very pleasant stay
Pleasant beach view, very clean and infinity pool is awesome
Pleasant beach view, very clean and infinity pool is awesome. location wise is very good too.
Reviewed October 14, 2014

Samantha from Singapore
Stayed 8 nights in June 2014
Go to hotel in Phuket
Location, Pool, Staff
This is my third time staying at B-Lay Tong and while I was still pleased with the hotel, it was noticeably more run down than it was a year ago. Some of the furnishings definitely need to be maintained, or even changed in order to keep up with the standards that it had set.
Reviewed October 11, 2014

Huey from Malaysia
Jacuzzi Suite Room
Stayed 3 nights in September 2014
comfortable with our stay
swimming pool, breakfast, welcome drink
Jacuzzi - the hygiene of Jacuzzi was not good.
Reviewed October 05, 2014

LAI from Hong Kong
Solo traveler
Deluxe King Room
Stayed 3 nights in September 2014
Wonderful sunset at Patong Beach
Room comfortable, food and good price
Very nice and happy!
Reviewed October 03, 2014

Andres from Colombia
Stayed 2 nights in September 2014
Great Hotel
Pool, Breakfast and Room
Excelent. Great Food. To improve the coctails
Reviewed September 30, 2014


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